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vtune 2021 0x40000024(no data) error for hardware event based sampling

111alan
Novice
14,236 Views

Was testing some apps on an i7 11700K platform. Since the old parallel studio 2020 does not support this CPU any longer I installed the latest one-API. The problem is, the hardware event based sampling in all profiles stops working and throws a 0x40000024 no data error when finalizing. User mode sampling seems to have no issue.

The applications I'm trying to test work with older versions of vtune and cpu without a problem. And I've already updated the ME/chipset/serialio driver to the latest version listed on motherboard's vendor site(gigabyte Z590M gamingX). Any idea about what's the cause of this? Thanks.

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29 Replies
Kevin_O_Intel1
Employee
3,648 Views

Thanks.... getting some feedback from team

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Kevin_O_Intel1
Employee
3,634 Views

Could you also send C:\Users\Kagamine\AppData\Local\Temp\amplxe-log-Kagamine\2021-06-01-20-58-32-549.vtune.exe\crash_info.txt

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111alan
Novice
3,628 Views
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Kevin_O_Intel1
Employee
3,631 Views

Could you also send C:\Users\Kagamine\AppData\Local\Temp\amplxe-log-Kagamine\2021-06-01-20-58-32-549.vtune.exe\crash_info.txt

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Kevin_O_Intel1
Employee
3,626 Views

Thanks... I think I have all I need to file a bug report. I'll let you know

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Kevin_O_Intel1
Employee
3,601 Views

We have analyzed the issue... a fix has been implemented and will be in a future release 2021.5


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111alan
Novice
3,450 Views

Here's the files and outputs generated on 11700K platform I got my hands on again, in case you also need them.

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matthias-vigelius
3,356 Views

it works now for me. Thanks heaps for your help!

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111alan
Novice
3,324 Views

Mine works on 11700K now too. Thanks. I'll try on IcelakeSP when I have time.

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