How to solve the problem during updating the FIM and BMC firmware

[yankapok]

Hi,

I have installed Intel Acceleration Stack for Runtime v1.2.1 and OPAE package successfully. But when I want to update the FIM and BMC firmware, I met the following problem.

I run the command

sudo fpgaotsu /usr/share/opae/a10*/fpgaotsu/base/otsu-09C4.json

then the error occurred.

[2021-12-16 15:39:12,632] [INFO    ] [MainThread] Intel PAC with Intel Arria 10 GX FPGA 0000:08:00.0 is not secure.
[2021-12-16 15:39:12,638] [WARNING ] [MainThread] Update starting. Please do not interrupt.
[2021-12-16 15:39:12,638] [INFO    ] [0000:08:00.0] Updating Intel PAC with Intel Arria 10 GX FPGA : 0000:08:00.0
[2021-12-16 15:39:12,638] [INFO    ] [0000:08:00.0] Erasing flash@0x7fd0000 for 196608 bytes
[2021-12-16 15:39:12,838] [INFO    ] [0000:08:00.0] Writing flash@0x7ff0000 for 104 bytes (RushCreek_Release_key_blk2)
(100%) [████████████████████] [104/104 bytes][Time:0:00:00.001080]              
[2021-12-16 15:39:12,840] [INFO    ] [0000:08:00.0] Reading flash@0x7ff0000 for 104 bytes for verification
(100%) [████████████████████] [104/104 bytes][Time:0:00:00.013918]              
[2021-12-16 15:39:12,854] [INFO    ] [0000:08:00.0] Verified flash@0x7ff0000 for 104 bytes (RushCreek_Release_key_blk2)
[2021-12-16 15:39:12,854] [INFO    ] [0000:08:00.0] Erasing flash@0x1800000 for 41943040 bytes
[2021-12-16 15:39:28,459] [ERROR   ] [0000:08:00.0] [Errno 110] Connection timed out
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/opae/admin/tools/fpgaotsu.py", line 509, in process_flash_item
    self.erase(flash, mtd_dev)
  File "/usr/lib/python2.7/dist-packages/opae/admin/tools/fpgaotsu.py", line 317, in erase
    (erase_end + 1) - erase_start)
  File "/usr/lib/python2.7/dist-packages/opae/admin/utils/mtd.py", line 149, in erase
    fcntl.ioctl(fp.fileno(), self.IOCTL_MTD_MEMERASE, iodata)
IOError: [Errno 110] Connection timed out
[2021-12-16 15:39:28,480] [INFO    ] [MainThread] Total time: 0:00:15.841772
[2021-12-16 15:39:28,480] [ERROR   ] [MainThread] Intel PAC with Intel Arria 10 GX FPGA 0000:08:00.0: [Errno 110] Connection timed out
[2021-12-16 15:39:28,480] [ERROR   ] [MainThread] One-Time Secure Update failed

This is OPAE and FIM information

ii  opae-a10-gx-pac-fpgaotsu-base              1.2.1                                           all          Intel PAC one-time-update
ii  opae-a10-gx-pac-super-rsu-base             1.2.1                                           all          Intel PAC super-rsu
ii  opae-ase                                   1.1.2                                           amd64        OPAE AFU Simulation Environment
ii  opae-devel                                 1.1.2                                           amd64        OPAE headers, sample source, and documentation
ii  opae-intel-fpga-driver                     2.0.3                                           all          DKMS-enabled Intel FPGA driver source code.
ii  opae-libs                                  1.1.2                                           amd64        OPAE runtime
ii  opae-tools                                 1.1.2                                           amd64        OPAE base tool binaries
ii  opae-tools-extra                           1.1.2                                           amd64        OPAE extra tool binaries
ii  python-opae.admin                          1.0.2                                           all          OPAE Administration
ii  python3-opae.pac-sign                      1.0.3-1                                         amd64        opae.pac_sign provides Python classes for interfacing withOP

Board Management Controller, microcontroller FW version 26889
Last Power Down Cause: POK_CORE
Last Reset Cause: None
//****** FME ******//
Object Id                     : 0xEE00000
PCIe s:b:d:f                  : 0000:08:00:0
Device Id                     : 0x09C4
Socket Id                     : 0x00
Ports Num                     : 01
Bitstream Id                  : 0x123000200000185
Bitstream Version             : 1.2.3
Pr Interface Id               : 69528db6-eb31-577a-8c36-68f9faa081f6
Boot Page                     : user

Can anyone help me?

Thanks.

[EricMunYew_C_Intel]

Have you attached a USB cable to Arria 10 PAC during FIM and BMC upgrade.

You can refer to page 39 below for upgrading FIM and BMC.

https://www.intel.com/content/dam/www/programmable/us/en/pdfs/literature/ug/ug-qs-ias-v1-2-1.pdf

[EricMunYew_C_Intel]

Since this thread had been answered, we shall close this thread. If you still need further assistance, you are welcome to post a response within 15days or open a new thread, some one will be right with you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you with your follow-up questions.