Edge AI Box (ESDQ) installation issue with modules/Aibox Test Module & Proxy Pipeline Module

[ito_xactai]

Hi Team,

While trying to install the ESDQ (Intel_Edge_AI_Box_4.0).We are getting an errors at the "modules/Aibox Test Module & Proxy Pipeline Module". Could anyone please help us to resolve this issue.

System Configuration:

Model: Intel NUC 12 Enthusiast Kit

Processor: 12th Generation Intel-i7-12700H Processor

GPU: Intel iris xe Graphics , Intel Arc A770M Graphics

OS: Ubuntu-22.04

Disk: 512GB

RAM: 32 GB

Below are the error details:

modules/Aibox Test Module & Proxy Pipeline Module Errors:

mbind failed: Operation not permitted

The following packages have unmet dependencies:
libze-intel-gpu1 : Breaks: intel-level-zero-gpu
E: Unable to correct problems, you have held broken packages.
The command '/bin/bash -o pipefail -c set -e -o pipefail; if [ "$IS_XEON_PLATFORM" = "true" ] ; then apt update && apt install sudo numactl -y; echo "aibox ALL=(ALL) NOPASSWD: /usr/bin/ln" | tee /etc/sudoers.d/user-conf && chmod 0440 /etc/sudoers.d/user-conf ; else apt update -y && apt install -y sudo intel-gpu-tools xpu-smi ; set -e -o pipefail && echo "aibox ALL=(ALL) NOPASSWD: /usr/bin/intel_gpu_top,/usr/bin/rm,/usr/bin/xpu-smi" | tee /etc/sudoers.d/user-conf && chmod 0440 /etc/sudoers.d/user-conf ; fi' returned a non-zero code: 100
Failed to install Intel Edge AI Box Qualifcation Suit

Failed to install modules/Aibox_Test_Module took 23 minutes 0.47 seconds

 

 

 

 

Thanks & Regards,

ITO - XactAI.

[Iffa_Intel]

Hi,

Could you clarify:

1. Are you following this guide? (to clarify whether you are referring to the latest documentation)
2. Have you check&verified your proxy settings? 
3. Any chance that you've tried to fresh install the package since it seems that the issue is due to broken packages?

Cordially,

Iffa

[ito_xactai]

Hi @Iffa_Intel 

1. Are you following this guide? (to clarify whether you are referring to the latest documentation)

         yes

      2. Have you check&verified your proxy settings? 

          I didn't understand the proxy settings.Could you please help me to check and verify

          I'm Assuming that we can check the proxy settings after completion of the installation Right? correct me if im wrong

     3. Any chance that you've tried to fresh install the package since it seems that the issue is due to broken packages?

         I Just followed the the documentation with the fresh ubuntu installation (Ubuntu 22.04.5 LTS)

Thanks & Regards,

Ramesh K

[Iffa_Intel]

Hi,

Some users prefer to use a proxy in their system, but in certain cases, this can interfere with the proper download of installation packages. To check and configure your proxy settings on Ubuntu, you can refer to the guide here.

Your issue seems to be caused by broken packages and specifically related to GPU packages dependencies.

Try to implement these workarounds to see if it fix your issue:

1.Update your system to make sure all packages are up to date:

sudo apt update
sudo apt upgrade

2. Try to re-install the package again

3. Check for any broken packages

sudo apt --fix-broken install

Meanwhile, Intel® Edge AI Box 4.0 provides 3 Proxy pipelines which should be able to be executed after installation(Smart NVR Proxy Pipeline, Headed Visual AI Proxy Pipelines, and VSaaS Gateway with Storage and AI Proxy Pipelines). 

Cordially,

Iffa

 

[ito_xactai]

Hi @Iffa_Intel 


Followed your suggestions But still getting the same errors. I will try another time from Scratch (Ubuntu-22.04 fresh installation) and let you know the status.

Thanks & Regards,

ITO - XactAI.

[SShan_Intel]

Hi @ito_xactai,

There is installation issue for both modules. Please try the following steps:

1. Enter below folder:

Intel_Edge_AI_Box_4.0/modules/Aibox_Test_Module/src/container_dlstreamer/media_benchmark

2. Modify file Dockerfile In line 24

from:

apt update -y &&  apt install -y sudo intel-gpu-tools xpu-smi ;

to：        

apt update -y &&  apt install -y sudo intel-gpu-tools libze-intel-gpu1 xpu-smi ;

3. Similar modification can be done

in folder  Intel_Edge_AI_Box_4.0/Proxy_Pipeline_Module/visual_ai_runner

Modify file Dockerfile In line 23

from:

apt update -y &&  apt install -y sudo intel-gpu-tools xpu-smi ;

to：        

apt update -y &&  apt install -y sudo intel-gpu-tools libze-intel-gpu1 xpu-smi ;

In folder Intel_Edge_AI_Box_4.0/Proxy_Pipeline_Module/smart_nvr_runner

Modify file Dockerfile In line 26

from:

apt update -y &&  apt install -y sudo intel-gpu-tools xpu-smi ;

to：        

apt update -y &&  apt install -y sudo intel-gpu-tools libze-intel-gpu1 xpu-smi ;

In folder Intel_Edge_AI_Box_4.0/Proxy_Pipeline_Module/ vsaas_storage_ai_runner

Modify file Dockerfile In line 23

from:

apt update -y &&  apt install -y sudo intel-gpu-tools xpu-smi ;

to：        

apt update -y &&  apt install -y sudo intel-gpu-tools libze-intel-gpu1 xpu-smi ;

4. Edit this file ~/intel_edge_aibox/edgesoftware_configuration.xml and put comment on these 2 modules

5. Then run ./edgesoftware install command again

Regards,

SShan_Intel

[ito_xactai]

Hi @SShan_Intel 

Thanks for the input's.I will follow your input's and let you know the status.

Thanks & Regards,

ITO - XactAI.

[ito_xactai]

Hi @SShan_Intel 


Thanks for the Above Instructions. ESDQ Installation is successful but some of the test cases are failed due to the Docker error "docker: Error response from daemon: pull access denied". Please check the attached screenshot for more details on error's Could you please help on this.

 

Thanks & Regards,

ITO - XactAI.

[SShan_Intel]

Hi @ito_xactai ,

Could you run command 'docker images' and 'groups' then let me know the output?

Also just to confirm when you install, did you run with './edgesoftware install' or 'sudo ./edgesoftware install' ? 

Regards,

SShan_Intel

[ito_xactai]

Hi @SShan_Intel 

Attaching the 'docker images' and 'groups' commands output and i'm using this command for installation './edgesoftware install' 

Thanks & Regards,

ITO - XactAI.

[ito_xactai]

Hi @SShan_Intel 


Could you please help on this issue.

Thanks & Regards,

ITO - XactAI

[ito_xactai]

Hi @Iffa_Intel  and @SShan_Intel 

I followed above mentioned instructions and able to run the ESDQ successfully but only the change i made in this file ~/intel_edge_aibox/edgesoftware_configuration.xml . Uncomment every line and run the "./edgesoftware install" 

Thanks for your support

Thanks & Regards,

ITO - XactAI.

[SShan_Intel]

Hi @ito_xactai ,

Probably the packages are not installed properly. Could you './edgesoftare install' again? when it ask whether want to reinstall, type 'Yes' for all modules.

Regards,

SShan_Intel

[ito_xactai]

Hi @SShan_Intel 

Sure I'll let you know the status once its finished.

Thanks & Regards,

ITO - XactAI

[ito_xactai]

Hi @SShan_Intel 

Followed your instructions.But no luck still getting the same errors.Could you please look into this issue

Thanks & Regards,

ITO - XactAI

[ito_xactai]

Hi @SShan_Intel 

Could you please help on this issue.

Thanks & Regards,

ITO - XactAI

[SShan_Intel]

Hi @Iffa_Intel ,

Could you help install from your end and try if you able to reproduce the issue? 

Hi @ito_xactai,

Sorry for late response. Could you zip log files located in /var/log/esb-cli and sent to us?

Regards,

SShan_Intel

[ito_xactai]

Hi @SShan_Intel 

Thanks for response.Here im attaching the log files in esb-cli.zip file

Thanks & Regards,

ITO - XactAI

[ito_xactai]

Hi @SShan_Intel 

could you please give an update on this issue.

Thanks & Regards,

ITO - XactAI

[Iffa_Intel]

Hi,

from your log it seems that the installer failed to install proxy pipeline: ERROR - Failed to install Proxy_Pipeline_Module took 9.75 seconds

This might failed to install due to a firewall.

Could you try to follow these steps to configure the proxy settings:

1. Open the /etc/environment file.
2. Set the http_proxy, https_proxy and no_proxy variables.
3. Save the file.
4. Restart the terminal, try the installation process and see whether the proxy pipeline is installed

Cordially,

Iffa

[ito_xactai]

Hi @Iffa_Intel 

I will check and update to you.

Thanks & Regards,

ITO - XactAI