Edge Controls for Industrial (ECI) package

[janinegong]

Cannot download or access Edge Controls for Industrial (ECI) package. My Intel Developer Zone account logs in successfully, but the page redirects to Microsoft SAML login and no download option appears. Please grant download access or advise next steps.

[JesusE_Intel · Accepted solution]

Hi janinegong,

Could you please use the steps below to capture additional logs for us to investigate further? Additionally, to test if the issue is specific to your account, is there another account you could use for testing?

• Open the Developer Tools in your Browser
• Navigate to the Network Tab
• Browse to the package download page (https://edgesoftwarecatalog.intel.com/package/edge_controls_industrial)
• Start capturing
• Click on Download
• Save/Download the network logs in HAR format

Regards,

Jesus

[JesusE_Intel]

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