Firmware for 82599EB

[LCotten]

This question is for the JL82599EB which we designed into a product late last year. I'm now doing hardware bring-up on the first prototypes. The PCIe cards with the '82599EB show up in linux via lspci as 8086:10d8, which is "82599EB Unprogrammed". It seems the hardware is fine, but I need the image for the EEPROM, and the utility for programming it. I've been redirected a couple of times through the support ticket system to get here, so this should be the right place by now. 

I found an item with a link, it seems that document number 425136 - http://www.intel.com/cd/edesign/library/asmo-na/eng/425136.htm Intel® 82599 10 Gigabit Ethernet Controller – EEPROM Images – Rev. 4.40, contains the EEPROM images, and I can't access that document. That document is in a password protected area, and the information provided is just a circular link that brings me right back to the same spot.

How do I get the firmware and programming tools for the 82599EB. Our card is really just the JL82599EB with two SFP sockets, ideally connecting via XAUI. This should be the most basic configuration for the JL82599EB.

[CarlosAM_INTEL]

Hello, @LCotten 

Thank you for contacting Intel Embedded community.

The website stated in your previous message has the information that may help you. In case it is not accessible to you, you need an Intel Developer Zone Premier account.

You should request the update of your account by filling out the form stated on the following website:

https://www.intel.com/content/www/us/en/forms/support/my-intel-sign-on-support.html 

You should use a business email address to evade any inconvenience. Please avoid the free email provider's address (such as the one provided by Hotmail, Gmail, Yahoo, or others). you can confirm this information and more details on the following website:

https://www.intel.com/content/www/us/en/support/articles/000058073/programs/resource-and-documentation-center.html 

By the way,  You should consider the discontinuance date of the Intel® 82599ES 10 Gigabit Ethernet Controller stated on the following website:

https://ark.intel.com/content/www/us/en/ark/products/41282/intel-82599es-10-gigabit-ethernet-controller.html 

Best regards,
@CarlosAM_INTEL.