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How to get I350AM4 to work at PCIE X2 or X1 mode?

JasonChang
Beginner
454 Views

Hi there,

We designed an I350AM4 LAN module that works normally with a PCIe X4 host, but when we change the host to PCIe to x1 or x2, the system can not detect I350AM4.
We checked the datasheet that notes if maximum Link Width = x4, then the I350 negotiates to either x4, x2 or x1. So how to get I350AM4 to work at PCIe X2 or X1 mode? or it needs to modify EEPROM?

 

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6 Replies
Crisselle_Intel
Moderator
441 Views

Hello JasonChang,


Thank you for posting in Intel Ethernet Communities. 


Since your query involves designing your own LAN module, please be informed that this will be best answered by our Embedded Connectivity Support team. We will help you to move this post to the designated team for further assistance. 


Please feel free to contact us if you need assistance from Ethernet support team.


Thank you and stay safe!


Best regards,

Crisselle C.

Intel® Customer Support


CarlosAM_INTEL
Moderator
426 Views

Hello, @JasonChang:

Thank you for contacting Intel Embedded Community.

We sent an email to the address associated with this account with information that may help you.

Best regards,

@CarlosAM_INTEL

JasonChang
Beginner
411 Views

Hello, @CarlosAM_INTEL 

 

So any comment on this issue?

 

 

 

CarlosAM_INTEL
Moderator
406 Views

Hello, @JasonChang:

Thanks for your reply.

You should follow the suggestions provided in our email mentioned in our last communication stated on this thread.

Best regards,

@CarlosAM_INTEL.

JasonChang
Beginner
389 Views

Hi @CarlosAM_INTEL ,

 

Can you send the mail again, I did not receive the mail.

 

Regards,

Jason

CarlosAM_INTEL
Moderator
382 Views

Hello, @JasonChang:

Thanks for your reply. 

We have sent again our previous email to the email address associated with this account. We suggest reviewing the spam or undesired email carpets, where you may find our previous communication.

Best regards,

@CarlosAM_INTEL.

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