I210 EEUPDATE fails with c86a2002

[PGarn1]

A board we have designed has an i210 with external flash.

The design is a copy of a working design.

The Flash is blank, programming fails, note that device 2 and 3 are the known good designs on a PCIe mezzanine.

Any suggestions?

TIA,

Paul

FS0:\EEUPDATE\TOOLS\EFIx64\OEM_Mfg\> eeupdate64e.efi /nic=1 /mac=000D26570001 /d I21

0_Copper_NOMNG_16Mb_A2_3-25.bin

Using: Intel (R) PRO Network Connections SDK v2.30.2

EEUPDATE v5.30.02.11

Copyright (C) 1995 - 2017 Intel Corporation

Intel (R) Confidential and not for general distribution.

NIC Bus Dev Fun Vendor-Device Branding string

FS0:\EEUPDATE\TOOLS\EFIx64\OEM_Mfg\> ==========================================

 1  6 00 00  8086-1531   Intel(R) I210 Blank NVM Device

 2 11 00 00  8086-1533   Intel(R) I210 Gigabit Network Connection

 3 12 00 00  8086-1533   Intel(R) I210 Gigabit Network Connection

Unable to initialize adapter 1 code c86a2002

Adapter initialization failed

[CarlosAM_INTEL]

Hello, @PGarn1​:

Thank you for contacting Intel Embedded Community.

We have contacted you via email to help you.

Best regards,

@Mæcenas_INTEL​.

[Max91]

Hi Carlos,

I have the exact same error, please help me resolve.

Best regards,

Max

 

 

[Max91]

I re-installed the drivers and got some luck.

It now can write to the flash but I get CRC checksum error C86A202A. Please see screenshot for details;

I am pretty sure I have the incorrect iNVM content, how do I return to i210 blank device, I feel like it will work if the device was entirely blank.

I think I programmed it by accident when I understood less in lanconf

Thanks for your time,

Max

[Max91]

Apologies, it is now working. However at 100MBs, I will investigate but if you can assist with this it would be appreciated.

Best regards,

Max 

[CarlosAM_INTEL]

Hello,  @Max91:

Thank you for contacting Intel Embedded Community.

We received your consultations, but we want to address the following questions to understand them:

Could you please confirm if the device related to this situation has been designed by you or a third-party developer? In case it is a third-party device, please let us know the name of the manufacturer and the part number of the device.

Could you please confirm if this situation is related to an Intel Ethernet Controller, NIC card, or adding card? Please mention the name of the manufacturer and part number.

Where do you purchase the device related to your requests?

We are waiting for your clarification.

Best regards,

@CarlosAM_INTEL.