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JSarg2
Beginner
3,778 Views

Intel I210 NVM configuration utility

I'm using the Intel I210 (both IT and IS versions) in an embedded system. My understanding is that there is an configuration utility for the NVM in these chips. How do I get access to this utility?

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21 Replies
Marcelo_M_Intel
Employee
479 Views

Hello jonathansargent,

Welcome to the Intel Embedded Community.

We are checking your case and we will contact you as soon as possible.

Regards,

Marcelo Montero

RWata1
New Contributor I
479 Views

You'll need eeupdate from document number 348742.

Ross

JSarg2
Beginner
479 Views

Can I get a link or something to that document?

Jon

RWata1
New Contributor I
479 Views

I don't work for Intel, so you'll have to get that from your Intel rep.

Ross

Natalie_Z_Intel
Employee
479 Views

Hi, Jon! Document 348742 is classified as Intel Confidential. I understand that you are working with our team to work through the process of establishing a CNDA between your company and Intel.

Once a CNDA is created, we will cross reference that CNDA# and your Privileged account request. Once the Privileged account is created, then you'll be able to access the document https://www-ssl.intel.com/content/www/us/en/secure/intelligent-systems/privileged/quartzville-tools-... https://www-ssl.intel.com/content/www/us/en/secure/intelligent-systems/privileged/quartzville-tools-...… If you need assistance during this process, mailto:edc.support@intel.com edc.support@intel.com will be able to help you. LynnZ

JSarg2
Beginner
479 Views

I have a privileged account now and was able to access the document. Thanks so much! Jon

Natalie_Z_Intel
Employee
479 Views

- Glad we could help!

WDobb2
Beginner
479 Views

Hi Lynn,

I am also looking for document # 348742 in order to install firmware in our I210 network controllers. I have a privileged account. However when I click on the download link in this page: http://www.intel.com/content/www/us/en/embedded/products/networking/ethernet-controller-i210-i211-fa... http://www.intel.com/content/www/us/en/embedded/products/networking/ethernet-controller-i210-i211-fa... I get a "Document not available" error.

Can you help me to get the Intel® Network Connections Tools so that we can use the I210 NICs on our boards ?

thanks in advance,

Winfried

CarlosAM_INTEL
Moderator
479 Views

Hello WinniePoe,

Thank you for contacting the Intel Embedded Community.

The requested tools can be found in the https://edc.intel.com/Link.aspx?id=3815 Intel(R) Network Connections Tools document # 348742.

We hope that this information may help you.

Best Regards,

Carlos_A.

WDobb2
Beginner
479 Views

Hello Carlos,

Yes, I know that the tools are in document # 348742. However every time I try to download this document I get a "Document not available. The content you requested is no longer available. We regret any inconvenience this may cause." To be exactly I end up at this page: http://www.intel.com/content/www/us/en/intelligent-systems/expired-error.html http://www.intel.com/content/www/us/en/intelligent-systems/expired-error.html

Can you please check if the link for document # 348742 is still correct ?

Thanks so much in advance,

Winfried

CarlosAM_INTEL
Moderator
479 Views

Hello WinniePoe,

Thanks for your reply.

Could you please verify if the problem persists with the following website?

https://edc.intel.com/Link.aspx?id=3815 https://edc.intel.com/Link.aspx?id=3815

Thanks in advance for your help.

Best Regards,

Carlos_A.

WDobb2
Beginner
479 Views

Hi Carlos,

Thanks for the reply. When I use the above link, I end up on the same "Document not available" web page. I tried with both Firefox and Chrome.

I was able to download the I210 firmware document (I210_I211_Production_images.zip) without problems, however there is something strange with the firmware installation tools link.

best regards,

Winfried

WDobb2
Beginner
479 Views

Unfortunately it is still not possible to download document # 348742.

Is there any update regarding this issue ? We urgently need to get our I210 NIC controllers working.

thanks in advance,

Winfried

Adolfo_S_Intel
Moderator
479 Views

WinniePoe

I tested the link, at it seems to be working, please try again and let us know if you have any problem.

Best Regards,

Adolfo

WDobb2
Beginner
479 Views

Hi Adolfo,

Yes, the link is working now.

Thanks a lot for your help !

regards,

Winfried

WDobb2
Beginner
479 Views

I encountered another problem: document # 348742 contains the programs 'eeupdate', 'lanconf' and 'nvmupdate' for Linux x86 and x86_64.

However the the I210 NICs that I am trying to program are soldered to a PCB with an ARMv7 processor (NXP i.MX6).

Are the above tools also available for Linux ARMv7 ? If not, how can we program the I210 NICs on our boards ?

Thanks in advance,

Winfried

Adolfo_S_Intel
Moderator
479 Views

Hello WinniePoe,

Thanks for your update.

In order to better understand this situation, we would like to address the following questions:

Could you please clarify us if the affected design has been developed by you or a third party company? In case that it is a third party design please let us know all the information related to it.

Could you please confirm us if the affected design has been reviewed by Intel?

Please let us know the requested information.

Best Regards,

AdolfoS on behalf of Carlos_A.

WDobb2
Beginner
479 Views

Hi Adolfo, Carlos,

The PCB was designed internally by one of our hardware engineers. I know he has been in touch with people from Intel with regard to the I210 NIC, but I don't know if they reviewed the design.

I will ask my colleague tomorrow morning and let you know.

best regards,

Winfried

EVonk
Beginner
479 Views

Hi Adolfo,

The design was developed by me and is largely based on Intel's reference design. It has not been reviewed by Intel.

best regards,

Erik

Adolfo_S_Intel
Moderator
213 Views

Hello WinniePoe,

Thanks for your update.

We will contact you via email to help you.

Best Regards,

AdolfoS on behalf of Carlos_A.

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