Hi, Jon! Document 348742 is classified as Intel Confidential. I understand that you are working with our team to work through the process of establishing a CNDA between your company and Intel.
Once a CNDA is created, we will cross reference that CNDA# and your Privileged account request. Once the Privileged account is created, then you'll be able to access the document https://www-ssl.intel.com/content/www/us/en/secure/intelligent-systems/privileged/quartzville-tools-... https://www-ssl.intel.com/content/www/us/en/secure/intelligent-systems/privileged/quartzville-tools-...… If you need assistance during this process, mailto:firstname.lastname@example.org email@example.com will be able to help you. LynnZ
I am also looking for document # 348742 in order to install firmware in our I210 network controllers. I have a privileged account. However when I click on the download link in this page: http://www.intel.com/content/www/us/en/embedded/products/networking/ethernet-controller-i210-i211-fa... http://www.intel.com/content/www/us/en/embedded/products/networking/ethernet-controller-i210-i211-fa... I get a "Document not available" error.
Can you help me to get the Intel® Network Connections Tools so that we can use the I210 NICs on our boards ?
thanks in advance,
Yes, I know that the tools are in document # 348742. However every time I try to download this document I get a "Document not available. The content you requested is no longer available. We regret any inconvenience this may cause." To be exactly I end up at this page: http://www.intel.com/content/www/us/en/intelligent-systems/expired-error.html http://www.intel.com/content/www/us/en/intelligent-systems/expired-error.html
Can you please check if the link for document # 348742 is still correct ?
Thanks so much in advance,
Thanks for the reply. When I use the above link, I end up on the same "Document not available" web page. I tried with both Firefox and Chrome.
I was able to download the I210 firmware document (I210_I211_Production_images.zip) without problems, however there is something strange with the firmware installation tools link.
Unfortunately it is still not possible to download document # 348742.
Is there any update regarding this issue ? We urgently need to get our I210 NIC controllers working.
thanks in advance,
I encountered another problem: document # 348742 contains the programs 'eeupdate', 'lanconf' and 'nvmupdate' for Linux x86 and x86_64.
However the the I210 NICs that I am trying to program are soldered to a PCB with an ARMv7 processor (NXP i.MX6).
Are the above tools also available for Linux ARMv7 ? If not, how can we program the I210 NICs on our boards ?
Thanks in advance,
Thanks for your update.
In order to better understand this situation, we would like to address the following questions:
Could you please clarify us if the affected design has been developed by you or a third party company? In case that it is a third party design please let us know all the information related to it.
Could you please confirm us if the affected design has been reviewed by Intel?
Please let us know the requested information.
AdolfoS on behalf of Carlos_A.
Hi Adolfo, Carlos,
The PCB was designed internally by one of our hardware engineers. I know he has been in touch with people from Intel with regard to the I210 NIC, but I don't know if they reviewed the design.
I will ask my colleague tomorrow morning and let you know.