Intel(R) SMBus-A0A3 update

[WoodynVA]

I am trying to find an updated driver, the above-mentioned. The software I use to update my drivers downloads one with a date of 7/28/2021, but it crashes my system. I was wondering if there was another one. The driver I have is dated 1968.

[CarlosAM_INTEL]

Hello,  @WoodynVA:

Thank you for contacting Intel Embedded Community.

We want to address the following questions to understand this situation:

Could you please clarify if this request is related to a design developed by you, or is a device developed by a third-party company?

Could you please let us know the name of the manufacturer, the part number, and where we can find the information if this request is related to a third-party design?

What is the processor related to the design associated with your request?

Where do you find the driver related to the reported situation?

We are waiting for your answer.

Best regards,

@CarlosAM_INTEL.

[WoodynVA]

Carlos- 

I have an HP Laptop 15-dw3xxx laptop that I recently purchased:

Product number

1A3Y8AV

Serial number

CND2290H532.4

The processor is a 11th Generation Intel Core i5 1135G7 @ 2.4 GHz 

I downloaded a driver update software from Auslogics. Their software reports that this system device - Intel(R) SMBus-A0A3 - the driver for it is outdated. I can see the device under System Devices in the Device Manager tool.  The driver has a date of 7/18/1968, version 10.1.24.6.  I don't remember the date of the driver the Auslogics software said it had for an update and I can't check it bc they are having system problems right now. 

I hope I answered all of your questions.

Woody

[CarlosAM_INTEL]

Hello, @WoodynVA:

Thanks for your clarification.

The cited processor is a non-embedded processor, as you may confirm on the following website:

https://ark.intel.com/content/www/us/en/ark/products/208658/intel-core-i51135g7-processor-8m-cache-up-to-4-20-ghz.html

However, you should address your consultations related to this situation through the channels stated, as a reference on the following websites:

https://support.hp.com/us-en/drivers/laptops 

https://www.auslogics.com/en/contact/?department=tech

Best regards,

@CarlosAM_INTEL.