Embedded Connectivity
Intel network controllers, Firmware, and drivers support systems
Announcements
All support for Intel NUC 7 - 13 systems has transitioned to ASUS. Read latest update.

Need access to 348742

GOman1
Beginner
1,364 Views

Hello Intel,

 

about two years back, I jumped through a ton of hoops to access document 348742. Today I need access to these files again, but it seems I can no longer download the archive. I have tried

 

http://www.intel.com/cd/edesign/library/asmo-na/eng/348742.htm

and
https://cdrdv2.intel.com/v1/dl/getContent/348742

but only get

Not Authorized to Access

 

Can you please provide access to 348742 for me?

Thanks!

0 Kudos
3 Replies
CarlosAM_INTEL
Moderator
1,351 Views

Hello, @GOman1:

Thank you for contacting Intel Embedded Community.

You need to have a Resource and Design Center (RDC) privileged account to have access to the requested information.

The RDC Account Support form is the channel to process your account update process by filling out the form stated on the following website:

https://www.intel.com/content/www/us/en/forms/support/my-intel-sign-on-support.html

Best regards,

@CarlosAM_INTEL.

0 Kudos
GOman1
Beginner
1,330 Views

Hi Carlos, thanks for your reply!

I don't understand why this is necessary now, given I already had access to this document about two years back. Did I lose these privileges for some reason? Due to inactivity? Or am I confusing accounts, and this just isn't the right account? I guess I just want to know the rules.

0 Kudos
CarlosAM_INTEL
Moderator
1,326 Views

Hello, @GOman1:

Thanks for your reply.

The requested information is confidential and should be accessible when you have an RDC privileged account.  

You should request more details using the same form to update your account as well.

Best regards,

@CarlosAM_INTEL.

0 Kudos
Reply