Need to program iNVM in i210

[Aimless_PJ]

Intel,

I am working on a commercial product and have purchased i210 components from distribution.  I have otherwise working boards but see the 0x1531 device id for an unprogrammed part.  I need to program the iNVM with at least an ethernet MAC address in order to get them to function in the application.  I have attempted to apply for privileged access on the intel RDC web site but have been rejected for no given reason.  I need the Linux version of the eeupdate tool and the IBL 348742 support documentation.  Please provide the required assistance.

https://www.tecnova.com/

[Caguicla_Intel]

Hello Aimless_PJ,

Thank you for posting in Intel Ethernet Communities. 

Please be informed that your query will be best answered by our Embedded Connectivity Support team. We will help you to move this post to the designated team for further assistance. Please feel free to contact us if you need assistance from Ethernet support team.

May you have an amazing weekend ahead.

Best regards,

Crisselle C.

Intel® Customer Support

[CarlosAM_INTEL]

Hello, @Aimless_PJ:

Thank you for contacting Intel Embedded Community.

You can find the information that may help you in the answer to questions 2.14, 2.15, 2.23, and 2.25, on pages 8, and 9 of the Intel(R) Ethernet Controller I210/I211 Frequently Asked Questions [FAQs] document # 335346. You can find it when you are logged into your Resource & Design Center (RDC) privileged account on the following website:

https://cdrdv2.intel.com/v1/dl/getContent/335346

The Intel(R) Network Connections Tools PV LAN Software Tools document # 348742 has the EEUpdate linux version tools inside the OEM_Mfg file of each Linux file available, also the EEupdate txt document inside the DOCS file included in the cited document, which are the ones that may help you. You need to be logged into your Resource & Design Center (RDC) privileged account to find it on the following websites:

https://cdrdv2.intel.com/v1/dl/getContent/348742

The RDC Account Support form is the channel to process your account update process or report any problems with the provided sites. You should fill out the form stated on the following website:

https://www.intel.com/content/www/us/en/forms/support/my-intel-sign-on-support.html

Best regards,

@CarlosAM_INTEL.