Programming i210

[Arno70]

Hello,

We have designed a PCB comprising an i210 network chip. Using linux, the igb driver reports the device as "unprogrammed".

From the documentation (file:///home/astro/Downloads/ethernet-controller-i210-i211-faq-1.pdf 2.14 and 2.15) I would guess, that the device's eeprom needs to be programmed with the appropriate firmware. To perform this, access to the Intel Business Link document 513655 (firmware) and 348742 (flash utility) seems required.

How can we get access to these resources?
I have already asked Intel Customer support and they redirected me here - hope that somebody can help me.

Thanks in advance!

[Arno70]

Hello Pcdward,

thank you for your suggestion; I'm glad that I am not the only one who seems not get any support from Intel or from the distributor.

I already have a small PCI-Express network board, so I could use the same method; it's really a shame that one has to work like this.

Personally, I think I'd rather remove the device from my board and use something else.

Thank you very much for your message!

Arno

[Pcdwarf]

Yes, it's really a shame that one has to work like this.