Serial RX/TX Windows10 UartSub Device configuration

[idata]

Hi,

We have a Product using Apollo Lake Atom CPU (E3930/E3950) and Windows 10.

Port COM in Device Manager is UartSub Device (COM1). On Intel(R) Serial IO UART Host Controller - 5AC0.

We can launch the connection with ExtraPutty to another device configuring 112500/8/2/None/None (DTR/RTS Disable).

Impossible to start the connection from another Software (tried Putty and MobaXterm).

Our customer is creating is end software application c# application using standard .net 4.6 serial class and need to setup correctly the serial port.

1. Why we can use only ExtraPutty to start the connection?

2. How can my customer program his application and what are the settings he needs to use?

Thanks.

Max.

[CarlosAM_INTEL]

Hello, MaxTGPC :

Thank you for contacting Intel Embedded Community.

In order to be on the same page, we would like to address the following questions:

Could you please tell us if these consultations are related to your own design or a third party design? In case that it is a third party design, could you please give us all the information related to it?

Waiting for all the information that should answer our questions.

Best regards,

Carlos_A.

[idata]

Hi Carlos,

Thanks for taking time answering.

This is related to a product designed and produced by CompuLab. Fitlet 2 uses Apollo Lake CPUs, http://fit-pc.com/wiki/index.php/Fit-PC_Product_Line:_fitlet2 Fit-PC Product Line: fitlet2 - fit-PC wiki

You can find the block diagram https://s3.amazonaws.com/fit-iot/fitlet2/docs/fitlet2-block-diagram.pdf here. We don't have schematics of the PCs.

The Fitlet 2 has a miniSerial Port and supplied with mini Serial to DB9 cable.

Here is the PinOut of the Serial Cable Fitlet2

DB9-M

Mini serial

Signal

PIN

Fitlet1

3

1

TX

7

2

RTS

2

3

RX

8

4

CTS

4

5

x

6

6

x

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[CarlosAM_INTEL]

Hello, MaxTGPC :

Thanks for your reply.

Based on your previous communication as a reference, in order to give you the proper support please address your consultation related to this party board at the channels listed at the following website:

http://www.fit-pc.com/web/support/ http://www.fit-pc.com/web/support/

We hope that this information is useful to you.

Best regards,

Carlos_A.