Thank you for posting on the Intel️® communities.
We will move your question to the correct sub-forum, the team in charge will get back to you soon.
Intel Customer Support Technician
Thank you for contacting Intel Embedded Community.
This case seems to be a duplicate of the following threads:
However, as we mentioned, you need to update your account to the premier option to help you. You should fill out the form stated on the following website:
You should use a business email address to evade any inconvenience. Please avoid the free email provider's address (such as the provided by Hotmail, Gmail, Yahoo, or others).