Embedded Intel Atom® Processors
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UART subdevice issues

sorenpdk
Beginner
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Hi, I'm unsure if this is the correct place for my question. But here goes!

I have an Intel Atom E3950 where I run Windows 10 IoT Enterprise LTSC

 

I have 4 COM ports, where COM1 and 2 behaves just as expected.

However the two other ports (COM3 and COM4) are marked as "UartSub Device" 

Capture.PNG

I cannot get these to work at all, it seems from the Device Manager, that I am missing a driver or such. 

Any ideas where I can obtain these drivers? Or how to finish configurating these COM ports

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Diego_INTEL
Moderator
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Hello @sorenpdk,

 

Thank you for contacting Intel Embedded Community.

 

Apollo Lake is no longer supported, I checked and it seems the drivers we had for this platform are no longer available in RDC.

 

I have tried to look what driver was recommended, I have found this one, it mentions that it works for 64 bits and it is in Dell's site.

https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=p2dp4

 

I hope this helps.

 

Best regards,

 

@Diego_INTEL 

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