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[Anonymous]

Bonjour,

Je reçois me régulièrement le message selon pièce jointe.

Merci d’avance pour votre aide afin de résoudre ce problème.

Salutations cordiales.

[CarlosAM_INTEL]

Hello, @Anonymous:

Thank you for contacting Intel Embedded Community.

We want to clarify that we only provided support in the English language.

Based on your previous communication, we want to address the following questions:

Could you please let us know if this situation is related to a third-party device or a design developed by you? Please mention the name of the manufacturer and the part number of the device.

What are the part numbers of the processors related to this situation? 

We are waiting for your answer to these questions.

Best regards,

@CarlosAM_INTEL.

[Anonymous]

Bonjour,

En pièce jointe, les données de mon PC.

Le problème est survenu lors d’une mise à jour de Windows 10.

Je ne comprend pas l’anglais, merci de me répondre en français ci possible.

Merci d’avance pour votre aide.

Salutations.

Philippe.

[CarlosAM_INTEL]

Hello, @Anonymous:

Thanks for your answer.

You need to address your consultations related to the reported situations associated with your HP EliteBook 850 G3 in your desired language, as a reference through the channels listed on the following websites:

https://support.hp.com/fr-fr/contact

https://support.hp.com/fr-fr/contact/help/laptop

https://www.hp.com/fr-fr/contact-hp/contact.html 

Best regards,

@CarlosAM_INTEL.