Embedded Intel® Core™ Processors
Communicate Intel® Core™ Hardware, Software, Firmware, Graphics Concerns

Why I can`t undervold my cpu ?

PLupu
Beginner
867 Views

I can`t undervolt my laptop , the whole menu is grayed out and i can`t modify any settings ,Please help 

I7-6600U 

https://imgur.com/a/CMtwIWM

 

I have a HP elitebook folio 1040 g3

 

0 Kudos
1 Solution
CarlosAM_INTEL
Moderator
651 Views

Hello, @PLupu​:

 

Thank you for contacting Intel Embedded Community.

 

Your consultations related to the devices manufacturer by the cited third-party manufacturer should be addressed as a reference to the channels listed at the following website:

 

https://support.hp.com/

 

Best regards,

@Mæcenas_INTEL​.

View solution in original post

11 Replies
AlHill
Super User
651 Views

Because XTU is not supported on anything except X and K processors. You have a U processor.

 

Doc

 

0 Kudos
AlHill
Super User
651 Views

By the way, you are in the wrong forum.

 

Doc

0 Kudos
PLupu
Beginner
651 Views

Where should i ask then ? By the way , one of my friends has a i5 5500U and he can undervolt it . Prove : https://imgur.com/a/OqlgLAJ

https://imgur.com/a/jzg94ub

0 Kudos
AlHill
Super User
651 Views

Well, normally the processors forum. However, you have asked, and you have been answered. Only X and K processors are supported, as stated on the XTU download page.

 

Doc

 

0 Kudos
PLupu
Beginner
651 Views

LOLLLL ... you didn`t answered my question . DUDEE if you don`t know the answer then don`t relpy . OVERCLOKING AND UNDERVOLTING ARE NOT THE SAME .you think that you are smart and you try to show people that you are smart but you are not . Keep your mouth shut if you don`t know the right answer. Don`t fool people. It`s basic stuff that should be learned from the parents .

0 Kudos
PLupu
Beginner
651 Views

You can`t overclock U series but you can undervolt it .

0 Kudos
AlHill
Super User
651 Views

LOL dude - you do not understand that XTU does not support your processor. That is all I have said. I never mentioned overclocking and undervolting. You did.

Not supported is not supported and you will get no assistance based on that alone. And, this is a community forum.

 

You have no rights to tell people to keep their mouths shut. There are rules of behaviour here, which you obviously did not read, just like you did not read the XTU download page, which is basic reading that you should be able to accomplish but cannot.

 

Continue with the abuse and ignorance if you want, but it will be reported.

 

Doc

 

0 Kudos
AlHill
Super User
651 Views

You may want to consult with HP regarding their bios to determine if it supports what you want.

 

Doc

 

0 Kudos
CarlosAM_INTEL
Moderator
652 Views

Hello, @PLupu​:

 

Thank you for contacting Intel Embedded Community.

 

Your consultations related to the devices manufacturer by the cited third-party manufacturer should be addressed as a reference to the channels listed at the following website:

 

https://support.hp.com/

 

Best regards,

@Mæcenas_INTEL​.

PLupu
Beginner
651 Views

finally someone with a useful information , thx man <3

0 Kudos
AlHill
Super User
651 Views

Again, you did not read properly. I also suggested you contact HP.

 

Doc

 

0 Kudos
Reply