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Windows 10 Unknown Device

CGuti6
Beginner
1,616 Views

Hy, I have a Asus Maximus VII Ranger and i have an unknown device under the network adapters, i think that is a lan driver problem. I checked in device manager hardware id and is root\NetTap6. My lan is Intel® I218V Gigabit LAN Controller. Can you help me?

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3 Replies
CarlosAM_INTEL
Moderator
234 Views

Hello Ciprian,

We suggest you to contact the manufacturer of your computer to receive the further drivers, because they have modified the devices where the video, audio, or other features are generated. These changes have been implemented in their drivers, which in this specific case can be found as a reference at the following web site:

https://www.asus.com/Motherboards/MAXIMUS_VII_RANGER/HelpDesk_Download/ https://www.asus.com/Motherboards/MAXIMUS_VII_RANGER/HelpDesk_Download/

 

Please let us know if this information is useful to you.

 

Best Regards,

Carlos A.

FBonz
Beginner
234 Views

It's known issue - hopefully Asus or Intel will release a new driver to fix this.... In the meantime, there's no actual problem - just the annoying "!" In device manager

if you really can't stand it, you can downgrade your Intel driver from 18 to 17 which does get rid of the unknown device.... Of course, now you have an "out of date device".... Pick your poison I suppose....

CGuti6
Beginner
234 Views

Thanks!!

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