Inquiry on Lifecycle and Support information for Intel Atom® E3845, x7-E3950, and x6425E

[Arumugasivagnanam]

Hello Intel Community,

We are looking for lifecycle and support details for the following Intel Atom® processors:

1. Intel Atom® processor E3845
2. Intel Atom® x7-E3950 Processor
3. Intel Atom® x6425E Processor

Could you please confirm:

• Are these processors active, or are they end-of-life? If active, please share the expected EOL for each.
• How long will Intel provide technical support for these models?

[NormanS_Intel]

Hello Arumugasivagnanam,

Thank you for posting in the community!

To ensure you receive the most specialized assistance, we have a dedicated forum that addresses these specific concerns. Therefore, I will be moving this discussion to our Embedded Forum. This will allow our knowledgeable community and experts to provide you with timely and accurate solutions.

Best regards,

Norman S.

Intel Customer Support Engineer

[Diego_INTEL]

Hello @Arumugasivagnanam,

Thank you for contacting Intel Embedded Community.

The first two are not actively supported anymore, that are Bay Trail and Apollo Lake.

1. Intel Atom® processor E3845
2. Intel Atom® x7-E3950 Processor

You can check this link for more details with the dates:

https://www.intel.com/content/www/us/en/support/articles/000022396/processors.html

Regarding the Intel Atom® x6425E Processor, it is Elkhart Lake, it is actively supported at this moment, we don't have any EOL date for it yet.

Usually, families have 7 years of technical support since release, so, for Elkhart Lake that has been released in 2021 approximately, we may expect that it will be supported until 2028, but this may change anytime. You can check the Elkhart Lake Gold Deck - #606615 and document #350329 - NEX Roadmap for more details regarding the products and life cycle.

It is needed a Premier account in order to get access to the documents I have mentioned.

Best regards,

@Diego_INTEL

[JIS]

Hello, 

       Would very much appreciate if you could clarify what does "actively supported" mean, for E3845 processor:

         - Is the product still in production?

         - Is there any EOL date defined?

       Thanks in advance!

JIS

[CarlosAM_INTEL]

Hello, @JIS:

Thank you for contacting Intel Embedded Community.

The information stated in the document that can be found on the following website may answer your questions:

https://cdrdv2.intel.com/v1/dl/getContent/632552 

You should fill out the form stated on the following website if you cannot access the suggested document:

https://www.intel.com/content/www/us/en/forms/support/my-intel-sign-on-support.html

Best regards,

@CarlosAM_INTEL.