About network controller WGI210IT

[ken_ken_3]

Hello intel,

I am debugging with the following H/W configuration.

Soc (PCIE IP Core) --- Switch----NICx4

・Soc: CycloneⅤ
・Switch: PI7C9X2G608GPBNJE
・NIC: WGI210IT SLJXT

I designed with the same configuration 5 years ago, but compared to the last time, I changed the NIC from WG82574IT to WGI210IT.

Also, the EEPROM of WGI210IT has a pad but is not implemented.

The software is designed by reusing WG82574.

In the debugging situation, the NIC device ID appears to be 0x1531, but the Transmit Descriptor Control Queue register cannot be read.

The following are my questions.

1. I am reusing the software, but are there any points to be aware of when replacing WG82574IT with WGI210IT?

Best regards.

[Poojitha]

Hi ken_ken_3,

Greetings for the day!

Thank you for reaching out to Intel Support. We acknowledge receipt of your concern and want to assure you that assisting you is our top priority. Kindly allow us some time to review the details and provide you with an update.

We appreciate your understanding!

Regards,

Poojitha

Intel Customer Support Technician

[ken_ken_3]

Hello intel,

I understand.

Best regards.

[Poojitha]

Hi ken_ken_3,

Thank you for your patience. Please find attached the datasheet for the Intel® Ethernet Controller I210-IT (Chapter 6) to assist you with making the necessary changes in your configuration. Kindly note that CNDA access with Intel is required to view this document.

https://www.intel.com/content/www/us/en/secure/design/internal/content-details.html?DocID=333016

If you do not have Intel CNDA access, please sign up for the Intel Resource and Documentation Center with Developer Zone Premier Access by following the article linked below.

https://www.intel.com/content/www/us/en/support/articles/000058073/programs/resource-and-documentation-center.html

Your prompt response with this information will greatly assist us in diagnosing and resolving the issue as quickly as possible.

We look forward to hearing from you soon.

Regards,

Poojitha

Intel Customer Support Technician

[ken_ken_3]

Hello intel,

I understand about the NDA.

I will contact you as soon as I can confirm it through the agency.

best Regards.

[Poojitha]

Hi ken_ken_3,

Thank you for your response. We would like to inform you that, as per the previous communication, we had requested you to reach out to RDC for further assistance. As of now, we will go ahead and close the case temporarily. Once you have verified and require further assistance, please feel free to reach out to us. We are happy to assist you.

We appreciate your understanding!

Regards,

Poojitha

Intel Customer Support Technician