Documentation request for I225-LMvP

[iosentry]

I would like to get this card behaving in a stable manner across a wider range of the Linux footprint but I cannot find documentation for it anywhere. Also, it seems that its firmware is not released to the public but (possibly) only to OEM's. Can anyone direct me in the right direction? I cant sign an NDA because releasing an opensource driver for it would surely violate it...

[Vik3]

Hello iosentry,

Thank you for posting in the Intel Community. We sincerely apologize for the delay in our response. We have received your concern and would like to assure you that assisting you is our top priority.

Could you kindly let us know if the issue has been resolved, or if you require further assistance from us? Your prompt response will greatly help us in diagnosing and resolving the issue as quickly as possible.

We appreciate your patience and understanding, and we look forward to hearing from you soon.

Best regards,  

Vikas

Intel Customer Support Technician

[romanh]

Hi Vikas, thank you for taking the time to reply. I was unable to really find any resolution to this issue. It seems that Intel never released the documentation to the public unhindered by an NDA. 

At least that was what appears to be the case. If I am incorrect I would love a copy of the I-225 documentation!

[Vik3]

Hello iosentry,

Thank you for posting in the Intel Community.

This is the follow-up regarding the issue you reported to us.

We request to please let us know if the issue has been resolved, or if you require further assistance from us?

We await your response to assist you further.

Thank you for using Intel products and services.

Best regards,  

Vikas  

Intel Customer Support Technician

[Ragulan_Intel]

Hello iosentry,

Good day to you,

As you are already aware, the documentations (Example: datasheet, design considerations) related to I225 is not publicly available unless you have an NDA in place.

Only the MDDS is available publicly but that would not address anything related to your request.

Thank You & Best Regards,

Ragulan_Intel

[romanh]

Thank you for replying and verifying that as well. 

That chipset apparently has some bugs (possibly design considerations) as it seems to be the very lowest entry level product in that particular family of gigabit cards. This is why the documentation is needed as it doesn't behave well with the igc network interface driver currently in the Linux kernel and its due to some of these differences.

It doesnt even really seem like Intel expected that chipset to actually sell that well as they didnt even provide any firmware for it like they did for the rest of that family of products.

What has apparently taken place is that the chipset actually did sell rather well though. Lenovo used it in their thunderbolt docking stations, Asus used it in some rteleases of their ROG laptop lines etc. This is the cause of the friction really. People having to purchase and use external netwoirk adapters for their laptops because the internal card wont stay connected to the bus is.... frustrating to say the least.

[Ragulan_Intel]

Hello iosentry,

Warm greetings and good day to you.

Thank you for the update. We understand your concerns regarding the adapter. Unfortunately, the documentation is only available under NDA at our RDC.

If you are unable to sign the NDA, we regret that we won’t be able to provide access to the documentation.

We appreciate your understanding and are here to assist you with any other questions or concerns you may have.

Thank You & Best Regards,

Ragulan_Intel

[Azeem_Intel]

Hello iosentry

This is the first follow-up regarding the issue you reported to us.

We understand your concerns regarding the adapter. Unfortunately, the documentation is available only under NDA at our RDC.

If you are unable to sign the NDA, we regret that we cannot provide access to the documentation.

We appreciate your understanding and are happy to assist with any other questions or concerns you may have.

Regards,

Azeem_Intel

[Vik3]

Hello romanh,

Thank you for contacting Intel.

This is the second follow-up regarding the reported issue. We're eager to ensure a swift resolution and would appreciate any updates or additional information you can provide.

Please feel free to respond to this email at your earliest convenience.

Best regards,  

Vikas 

Intel Customer Support Technician