E610-XT2 FW

[MaxKao]

Hi Guys:

               We are currently evaluating the E610-XAT2 solution and have proceeded with the purchase of the E610-XT2 reference board for OCP integration.

               However, we observed that in firmware version 1.01, the Port 2 Link/ACT LED would blink during activity. After updating the firmware to version 1.21 using the E610_NVMUpdatePackage_v1_21, the LED no longer blinks during activity.

               How should we proceed to ensure normal LED functionality? Are there any methods we can use to fix the LED issue?

[Azhari_Intel]

Hi MaxKao,

Good day to you.

We appreciate you reaching out to us regarding the reported issue. To assist you more effectively and provide an accurate solution, we kindly request the following details:

1. System/motherboard model used with the E610-XT2

2. BIOS/UEFI version currently running on the system

3. Network driver version installed on the host system (Windows/Linux, please specify OS and driver source).

You may also refer here for full list of OS compatibility:

https://www.intel.com/content/www/us/en/support/articles/000025890/ethernet-products.html

4. Does the LED remain completely off, or is it lit solid without blinking during traffic?

5. Are both ports showing the same behavior, or only Port 2?

6. For clarification, the Port 2 still able to establish connection after the update, correct?

Once we have this information, we will be able to guide you better and provide the appropriate support.

Looking forward to your response.

Best Regards,

Azhari_Intel

[MaxKao]

Hi Azhari :

                  The reply is as follows:

1. System/motherboard model used with the E610-XT2

     Ans: MB Gigabyte X570 Aorus Elite ( AMD X570 Chipset ) / Using form factor is OCP(requires a pcie to ocp adapter)

2. BIOS/UEFI version currently running on the system

    Ans: BIOS Ver.F40g

3. Network driver version installed on the host system (Windows/Linux, please specify OS and driver source).

    Ans: OS:Windows 11 / Driver: Intel website driver ixw in Release_30.3

4. Does the LED remain completely off, or is it lit solid without blinking during traffic?

     Ans: lit solid without blinking during traffic

5. Are both ports showing the same behavior, or only Port 2?

    Ans: only Port 2

6. For clarification, the Port 2 still able to establish connection after the update, correct?

    Ans: Yes

[Akshaya1]

Hi MaxKao,

Thank you for sharing the details.

Kindly allow some time to review the information. We will get back to you with an update shortly.

Meanwhile, could you please share the image of the adapter with the labels clearly visible?

Regards,

Akshaya

Intel Customer support Technician

[MaxKao]

Hi Akshaya :

                       pls see attach files.

[Akshaya1]

Hi MaxKao,

Thank you for sharing the details. 

Kindly allow sometime to review it internally and will get back to you with an update shortly.

Regards,

Akshaya

Intel Customer support Technician

[Sreelakshmi1 · Accepted solution]

Hi MaxKao,

Regarding the issue with LED activity, we recommend updating the NVM using Driver Pack 30.4, which includes NVM version 1.30. Kindly refer to the link below for further details.

https://www.intel.com/content/www/us/en/download/15084/intel-ethernet-adapter-complete-driver-pack.html

Best Regards,

Sreelakshmi

Intel Customer Support Technician

[Azhari_Intel]

Hi MaxKao,

Good day to you.

Just wanted to follow up with you, kindly let us know if you have any further concerns.

Regards,

Azhari_Intel

[MaxKao]

Hi Azhari :

                   I tried using NVM using Driver Pack 30.4, which includes NVM version 1.30, and confirmed that it can solve the LED issue.

Thanks !

[Azhari_Intel]

Hi MaxKao,

Thanks for your feedback.

Glad to hear that our earlier recommendation is able to resolve the issue you were facing.

If there are no further concerns, we will be closing this forum case from our end.

If you need any additional information or assistance, please feel free to reach out to us!

Regards,

Azhari_Intel