E810 DDP Comms PPPoE RSS

[jwal1]

Hello,

we are running a PPPoE Access Server and were hoping to see improvements by using RSS over RPS to distribute PPPoE traffic across multiple CPU Cores. According to Intel® Ethernet Controller E800 Series Dynamic Device Personalization (DDP) Technology Guide Rev. 3.6 January 2026 loading the enhanced DDP Comms Package enables support for RSS for GTP and PPPoE.

System Information:
# cat /etc/os-release
PRETTY_NAME="Ubuntu 24.04.4 LTS"
NAME="Ubuntu"
VERSION_ID="24.04"
VERSION="24.04.4 LTS (Noble Numbat)"
VERSION_CODENAME=noble
ID=ubuntu
ID_LIKE=debian
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
UBUNTU_CODENAME=noble
LOGO=ubuntu-logo

# uname -a
Linux accesstest 6.17.0-20-generic #20~24.04.1-Ubuntu SMP PREEMPT_DYNAMIC Thu Mar 19 01:28:37 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

# ethtool -i enp1s0f0np0
driver: ice
version: 6.17.0-20-generic
firmware-version: 4.91 0x800214ab 1.3909.0
expansion-rom-version:
bus-info: 0000:01:00.0
supports-statistics: yes
supports-test: yes
supports-eeprom-access: yes
supports-register-dump: yes
supports-priv-flags: yes

# devlink dev info pci/0000:01:00.0
pci/0000:01:00.0:
driver ice
serial_number b4-96-91-ff-ff-cb-82-2c
versions:
fixed:
board.id K57775-011
running:
fw.mgmt 7.10.1
fw.mgmt.api 1.7.11
fw.mgmt.build 0xb585e745
fw.undi 1.3909.0
fw.psid.api 4.91
fw.bundle_id 0x800214ab
fw.app.name ICE COMMS Package
fw.app 1.3.61.0
fw.app.bundle_id 0xc0000002
fw.netlist 4.4.5000-1.18.0
fw.netlist.build 0xdb8365cf
stored:
fw.undi 1.3909.0
fw.psid.api 4.91
fw.bundle_id 0x800214ab
fw.netlist 4.4.5000-1.18.0
fw.netlist.build 0xdb8365cf

# lspci -nnkvv
01:00.0 Ethernet controller [0200]: Intel Corporation Ethernet Controller E810-XXV for SFP [8086:159b] (rev 02)
Subsystem: Intel Corporation Ethernet Network Adapter E810-XXV-2 [8086:0003]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 16
IOMMU group: 1
Region 0: Memory at d0000000 (64-bit, prefetchable) [size=32M]
Region 3: Memory at d6000000 (64-bit, prefetchable) [size=64K]
Expansion ROM at f7100000 [disabled] [size=1M]
Capabilities: [40] Power Management version 3
Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=1 PME-
Capabilities: [50] MSI: Enable- Count=1/1 Maskable+ 64bit+
Address: 0000000000000000 Data: 0000
Masking: 00000000 Pending: 00000000
Capabilities: [70] MSI-X: Enable+ Count=1024 Masked-
Vector table: BAR=3 offset=00000000
PBA: BAR=3 offset=00008000
Capabilities: [a0] Express (v2) Endpoint, MSI 00
DevCap: MaxPayload 512 bytes, PhantFunc 0, Latency L0s <512ns, L1 <64us
ExtTag+ AttnBtn- AttnInd- PwrInd- RBE+ FLReset+ SlotPowerLimit 0W
DevCtl: CorrErr- NonFatalErr- FatalErr- UnsupReq-
RlxdOrd+ ExtTag+ PhantFunc- AuxPwr- NoSnoop- FLReset-
MaxPayload 256 bytes, MaxReadReq 512 bytes
DevSta: CorrErr+ NonFatalErr- FatalErr- UnsupReq+ AuxPwr+ TransPend-
LnkCap: Port #0, Speed 16GT/s, Width x8, ASPM not supported
ClockPM- Surprise- LLActRep- BwNot- ASPMOptComp+
LnkCtl: ASPM Disabled; RCB 64 bytes, Disabled- CommClk+
ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
LnkSta: Speed 8GT/s (downgraded), Width x8
TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
DevCap2: Completion Timeout: Range AB, TimeoutDis+ NROPrPrP- LTR-
10BitTagComp+ 10BitTagReq- OBFF Not Supported, ExtFmt+ EETLPPrefix+, MaxEETLPPrefixes 1
EmergencyPowerReduction Not Supported, EmergencyPowerReductionInit-
FRS- TPHComp- ExtTPHComp-
AtomicOpsCap: 32bit- 64bit- 128bitCAS-
DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis- LTR- 10BitTagReq- OBFF Disabled,
AtomicOpsCtl: ReqEn-
LnkCap2: Supported Link Speeds: 2.5-16GT/s, Crosslink- Retimer+ 2Retimers+ DRS-
LnkCtl2: Target Link Speed: 16GT/s, EnterCompliance- SpeedDis-
Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS-
Compliance Preset/De-emphasis: -6dB de-emphasis, 0dB preshoot
LnkSta2: Current De-emphasis Level: -3.5dB, EqualizationComplete+ EqualizationPhase1+
EqualizationPhase2+ EqualizationPhase3+ LinkEqualizationRequest-
Retimer- 2Retimers- CrosslinkRes: unsupported
Capabilities: [e0] Vital Product Data
Product Name: Intel(R) Ethernet Network Adapter E810-XXVDA2
Read-only fields:
[V1] Vendor specific: Intel(R) Ethernet Network Adapter E810-XXVDA2
[PN] Part number: K57775-011
[SN] Serial number: B49691CB822C
[V2] Vendor specific: 3621
[RV] Reserved: checksum good, 0 byte(s) reserved
End
Capabilities: [100 v2] Advanced Error Reporting
UESta: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
UEMsk: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
UESvrt: DLP+ SDES- TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt- RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol-
CESta: RxErr- BadTLP- BadDLLP- Rollover- Timeout- AdvNonFatalErr+
CEMsk: RxErr- BadTLP- BadDLLP- Rollover- Timeout- AdvNonFatalErr+
AERCap: First Error Pointer: 00, ECRCGenCap+ ECRCGenEn- ECRCChkCap+ ECRCChkEn-
MultHdrRecCap- MultHdrRecEn- TLPPfxPres- HdrLogCap-
HeaderLog: 00000000 00000000 00000000 00000000
Capabilities: [148 v1] Alternative Routing-ID Interpretation (ARI)
ARICap: MFVC- ACS-, Next Function: 1
ARICtl: MFVC- ACS-, Function Group: 0
Capabilities: [150 v1] Device Serial Number b4-96-91-ff-ff-cb-82-2c
Capabilities: [160 v1] Single Root I/O Virtualization (SR-IOV)
IOVCap: Migration- 10BitTagReq- Interrupt Message Number: 000
IOVCtl: Enable- Migration- Interrupt- MSE- ARIHierarchy- 10BitTagReq-
IOVSta: Migration-
Initial VFs: 128, Total VFs: 128, Number of VFs: 0, Function Dependency Link: 00
VF offset: 256, stride: 1, Device ID: 1889
Supported Page Size: 00000553, System Page Size: 00000001
Region 0: Memory at 00000000d4000000 (64-bit, prefetchable)
Region 3: Memory at 00000000d6020000 (64-bit, prefetchable)
VF Migration: offset: 00000000, BIR: 0
Capabilities: [1a0 v1] Transaction Processing Hints
Device specific mode supported
No steering table available
Capabilities: [1b0 v1] Access Control Services
ACSCap: SrcValid- TransBlk- ReqRedir- CmpltRedir- UpstreamFwd- EgressCtrl- DirectTrans-
ACSCtl: SrcValid- TransBlk- ReqRedir- CmpltRedir- UpstreamFwd- EgressCtrl- DirectTrans-
Capabilities: [1d0 v1] Secondary PCI Express
LnkCtl3: LnkEquIntrruptEn- PerformEqu-
LaneErrStat: LaneErr at lane: 0 1 2 3 4 5 6 7
Capabilities: [200 v1] Data Link Feature <?>
Capabilities: [210 v1] Physical Layer 16.0 GT/s <?>
Capabilities: [250 v1] Lane Margining at the Receiver <?>
Kernel driver in use: ice
Kernel modules: ice

# dmesg | grep "\ ice"
[ 0.780972] ice: Intel(R) Ethernet Connection E800 Series Linux Driver
[ 0.781151] ice: Copyright (c) 2018, Intel Corporation.
[ 1.067589] ice 0000:01:00.0: The DDP package was successfully loaded: ICE COMMS Package version 1.3.61.0
[ 1.090269] ice 0000:01:00.0: 63.008 Gb/s available PCIe bandwidth, limited by 8.0 GT/s PCIe x8 link at 0000:00:01.0 (capable of 126.024 Gb/s with 16.0 GT/s PCIe x8 link)
[ 1.092692] ice 0000:01:00.0: PTP init successful
[ 1.105399] ice 0000:01:00.0: DCB is enabled in the hardware, max number of TCs supported on this port are 8
[ 1.105802] ice 0000:01:00.0: FW LLDP is disabled, DCBx/LLDP in SW mode.
[ 1.106249] ice 0000:01:00.0: Commit DCB Configuration to the hardware
[ 1.108823] ice 0000:01:00.0: Failed to add generic LLDP Rx filter on VSI 6 error: -5, falling back to specialized AQ control
[ 1.199795] ice 0000:01:00.1: DDP package already present on device: ICE COMMS Package version 1.3.61.0
[ 1.230117] ice 0000:01:00.1: 63.008 Gb/s available PCIe bandwidth, limited by 8.0 GT/s PCIe x8 link at 0000:00:01.0 (capable of 126.024 Gb/s with 16.0 GT/s PCIe x8 link)
[ 1.233061] ice 0000:01:00.1: PTP init successful
[ 1.253717] ice 0000:01:00.1: DCB is enabled in the hardware, max number of TCs supported on this port are 8
[ 1.254506] ice 0000:01:00.1: FW LLDP is disabled, DCBx/LLDP in SW mode.
[ 1.255891] ice 0000:01:00.1: Commit DCB Configuration to the hardware
[ 1.259345] ice 0000:01:00.1: Failed to add generic LLDP Rx filter on VSI 8 error: -5, falling back to specialized AQ control
[ 1.263663] ice 0000:01:00.0 enp1s0f0np0: renamed from eth1
[ 1.265194] ice 0000:01:00.1 enp1s0f1np1: renamed from eth0
[ 7.838672] ice 0000:01:00.1: Using 39-bit DMA addresses
[ 9.594534] ice 0000:01:00.1 enp1s0f1np1: NIC Link is up 10 Gbps Full Duplex, Requested FEC: NONE, Negotiated FEC: NONE, Autoneg Advertised: Off, Autoneg Negotiated: False, Flow Control: None
[ 9.779319] ice 0000:01:00.1 irdma1: Port: 1 Link ACTIVE
[ 9.791030] ice 0000:01:00.0: Using 39-bit DMA addresses
[ 9.805886] ice 0000:01:00.0 enp1s0f0np0: NIC Link is up 10 Gbps Full Duplex, Requested FEC: NONE, Negotiated FEC: NONE, Autoneg Advertised: Off, Autoneg Negotiated: False, Flow Control: None
[ 9.806472] ice 0000:01:00.0 irdma0: Port: 1 Link ACTIVE

# pppoe -V
RP-PPPoE Version 3.15

# pppd --version
pppd version 2.4.9

We loaded the DDP Comms Package like so:

# ls -lah /lib/firmware/updates/intel/ice/ddp/
total 1.4M
drwxr-xr-x 2 root root 4.0K Mar 31 17:02 .
drwxr-xr-x 3 root root 4.0K Mar 31 17:02 ..
lrwxrwxrwx 1 root root 58 Mar 31 17:02 ice.pkg -> /lib/firmware/updates/intel/ice/ddp/ice_comms-1.3.61.0.pkg
-rwxr-xr-x 1 root root 1.4M Mar 31 17:02 ice_comms-1.3.61.0.pkg

# dmesg | grep -i ddp
[ 1.067589] ice 0000:01:00.0: The DDP package was successfully loaded: ICE COMMS Package version 1.3.61.0
[ 1.199795] ice 0000:01:00.1: DDP package already present on device: ICE COMMS Package version 1.3.61.0

We are testing using iperf3 with multiple parallel streams on another device, which is connected to the Access Server via PPPoE, against a second Server, which is connected via IP to the Access Server:

Test Device <-- Ethernet --> Access Server <-- Ethernet --> Second Server
Iperf3 Client <-- PPPoE --> PPPoE & NAT <-- IP --> Iperf3 Server

However we still see only RX Queue 0 being utilized:

# ethtool -S enp1s0f0np0
NIC statistics:
rx_unicast: 56212155
tx_unicast: 1722229
rx_multicast: 614
tx_multicast: 11
rx_broadcast: 1
tx_broadcast: 0
rx_bytes: 85327200564
tx_bytes: 107068155
rx_dropped: 535
rx_unknown_protocol: 0
rx_alloc_fail: 0
rx_pg_alloc_fail: 0
tx_errors: 0
tx_linearize: 0
tx_busy: 0
tx_restart: 0
tx_queue_0_packets: 272281
tx_queue_0_bytes: 16929196
tx_queue_1_packets: 605836
tx_queue_1_bytes: 37658326
tx_queue_2_packets: 252926
tx_queue_2_bytes: 15724728
tx_queue_3_packets: 591197
tx_queue_3_bytes: 36755869
rx_queue_0_packets: 56212235
rx_queue_0_bytes: 85101539494
rx_queue_1_packets: 0
rx_queue_1_bytes: 0
rx_queue_2_packets: 0
rx_queue_2_bytes: 0
rx_queue_3_packets: 0
rx_queue_3_bytes: 0
…

Switching from PPPoE to IP, we immediately see multiple RX Queues being used:

# ethtool -S enp1s0f0np0
NIC statistics:
rx_unicast: 75480038
tx_unicast: 2170603
rx_multicast: 1140
tx_multicast: 11
rx_broadcast: 2
tx_broadcast: 0
rx_bytes: 114568813870
tx_bytes: 134064332
rx_dropped: 535
rx_unknown_protocol: 0
rx_alloc_fail: 0
rx_pg_alloc_fail: 0
tx_errors: 0
tx_linearize: 0
tx_busy: 0
tx_restart: 0
tx_queue_0_packets: 272300
tx_queue_0_bytes: 16931136
tx_queue_1_packets: 784272
tx_queue_1_bytes: 48399264
tx_queue_2_packets: 386360
tx_queue_2_bytes: 23761124
tx_queue_3_packets: 727682
tx_queue_3_bytes: 44972772
rx_queue_0_packets: 56212831
rx_queue_0_bytes: 85101580682
rx_queue_1_packets: 12845687
rx_queue_1_bytes: 19444317845
rx_queue_2_packets: 6422121
rx_queue_2_bytes: 9720180163
rx_queue_3_packets: 6
rx_queue_3_bytes: 470
…

Is RSS for GTP and/or PPPoE only supported by DPDK? So loading the DDP Comms package while still using the ice driver has no effect?

[Vik3]

Hello jwal1,

Thank you for posting on Intel Community.To assist you further, please provide the additional details below.

• Provide the complete system details
• Please confirm if the SSD was purchased separately or pre-installed.

Regards,

Vikas_intel

[jwal1]

Hello Vik3,

there is no SSD. This is about an E810 Netword Card

# lshw
accesstest
description: Desktop Computer
product: H270-HD3 (Default string)
vendor: Gigabyte Technology Co., Ltd.
version: Default string
serial: Default string
width: 64 bits
capabilities: smbios-3.0.0 dmi-3.0.0 smp vsyscall32
configuration: boot=normal chassis=desktop family=Default string sku=Default string uuid=031b021c-040d-0599-3a06-d20700080009
*-core
description: Motherboard
product: H270-HD3-CF
vendor: Gigabyte Technology Co., Ltd.
physical id: 0
version: x.x
serial: Default string
slot: Default string
*-firmware
description: BIOS
vendor: American Megatrends Inc.
physical id: 0
version: F8
date: 04/10/2018
size: 64KiB
capacity: 8MiB
capabilities: pci upgrade shadowing cdboot bootselect socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int14serial int17printer acpi usb biosbootspecification uefi
*-memory
description: System Memory
physical id: 3d
slot: System board or motherboard
size: 16GiB
*-bank:0
description: [empty]
physical id: 0
slot: ChannelA-DIMM0
*-bank:1
description: DIMM DDR4 Synchronous 2133 MHz (0.5 ns)
product: CT8G4DFD8213.C16FBR2
vendor: 859B
physical id: 1
serial: 14A7FD62
slot: ChannelA-DIMM1
size: 8GiB
width: 64 bits
clock: 2133MHz (0.5ns)
*-bank:2
description: [empty]
physical id: 2
slot: ChannelB-DIMM0
*-bank:3
description: DIMM DDR4 Synchronous 2133 MHz (0.5 ns)
product: CT8G4DFD8213.C16FBR2
vendor: 859B
physical id: 3
serial: 14A7FDE1
slot: ChannelB-DIMM1
size: 8GiB
width: 64 bits
clock: 2133MHz (0.5ns)
*-cache:0
description: L1 cache
physical id: 43
slot: L1 Cache
size: 256KiB
capacity: 256KiB
capabilities: synchronous internal write-back unified
configuration: level=1
*-cache:1
description: L2 cache
physical id: 44
slot: L2 Cache
size: 1MiB
capacity: 1MiB
capabilities: synchronous internal write-back unified
configuration: level=2
*-cache:2
description: L3 cache
physical id: 45
slot: L3 Cache
size: 6MiB
capacity: 6MiB
capabilities: synchronous internal write-back unified
configuration: level=3
*-cpu
description: CPU
product: Intel(R) Core(TM) i5-7600 CPU @ 3.50GHz
vendor: Intel Corp.
physical id: 46
bus info: cpu@0
version: 6.158.9
serial: To Be Filled By O.E.M.
slot: U3E1
size: 3600MHz
capacity: 4100MHz
width: 64 bits
clock: 100MHz
capabilities: lm fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp x86-64 constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault pti ssbd ibrs ibpb stibp tpr_shadow flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp vnmi md_clear flush_l1d arch_capabilities cpufreq
configuration: cores=4 enabledcores=4 microcode=248 threads=4
*-pci
description: Host bridge
product: Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 05
width: 32 bits
clock: 33MHz
configuration: driver=skl_uncore
resources: irq:0
*-pci:0
description: PCI bridge
product: 6th-10th Gen Core Processor PCIe Controller (x16)
vendor: Intel Corporation
physical id: 1
bus info: pci@0000:00:01.0
version: 05
width: 32 bits
clock: 33MHz
capabilities: pci pm msi pciexpress normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:121 memory:f7000000-f71fffff ioport:d0000000(size=117440512)
*-network:0
description: Ethernet interface
product: Ethernet Controller E810-XXV for SFP
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:01:00.0
logical name: enp1s0f0np0
version: 02
serial: b4:96:91:cb:82:2c
size: 10Gbit/s
capacity: 25Gbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi msix pciexpress vpd bus_master cap_list rom ethernet physical fibre 1000bt-fd 10000bt-fd 25000bt-fd
configuration: autonegotiation=off broadcast=yes driver=ice driverversion=6.17.0-20-generic duplex=full firmware=4.91 0x800214ab 1.3909.0 ip=10.0.0.6 latency=0 link=yes multicast=yes port=fibre speed=10Gbit/s
resources: irq:16 memory:d0000000-d1ffffff memory:d6000000-d600ffff memory:f7100000-f71fffff memory:d4000000-d4ffffff memory:d6020000-d621ffff
*-network:1
description: Ethernet interface
product: Ethernet Controller E810-XXV for SFP
vendor: Intel Corporation
physical id: 0.1
bus info: pci@0000:01:00.1
logical name: enp1s0f1np1
version: 02
serial: 0a:f9:94:62:d6:4c
size: 10Gbit/s
capacity: 25Gbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi msix pciexpress vpd bus_master cap_list rom ethernet physical fibre 1000bt-fd 10000bt-fd 25000bt-fd
configuration: autonegotiation=off broadcast=yes driver=ice driverversion=6.17.0-20-generic duplex=full firmware=4.91 0x800214ab 1.3909.0 latency=0 link=yes multicast=yes port=fibre slave=yes speed=10Gbit/s
resources: irq:16 memory:d2000000-d3ffffff memory:d6010000-d601ffff memory:f7000000-f70fffff memory:d5000000-d5ffffff memory:d6220000-d641ffff
*-display
description: VGA compatible controller
product: HD Graphics 630
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
logical name: /dev/fb0
version: 04
width: 64 bits
clock: 33MHz
capabilities: pciexpress msi pm vga_controller bus_master cap_list rom fb
configuration: depth=32 driver=i915 latency=0 resolution=1280,1024
resources: irq:160 memory:f6000000-f6ffffff memory:e0000000-efffffff ioport:f000(size=64) memory:c0000-dffff
*-generic UNCLAIMED
description: System peripheral
product: Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture Model
vendor: Intel Corporation
physical id: 8
bus info: pci@0000:00:08.0
version: 00
width: 64 bits
clock: 33MHz
capabilities: msi pm cap_list
configuration: latency=0
resources: memory:f724e000-f724efff
*-usb
description: USB controller
product: 200 Series/Z370 Chipset Family USB 3.0 xHCI Controller
vendor: Intel Corporation
physical id: 14
bus info: pci@0000:00:14.0
version: 00
width: 64 bits
clock: 33MHz
capabilities: pm msi xhci bus_master cap_list
configuration: driver=xhci_hcd latency=0
resources: irq:128 memory:f7230000-f723ffff
*-usbhost:0
product: xHCI Host Controller
vendor: Linux 6.17.0-20-generic xhci-hcd
physical id: 0
bus info: usb@1
logical name: usb1
version: 6.17
capabilities: usb-2.00
configuration: driver=hub slots=16 speed=480Mbit/s
*-usb
description: USB hub
product: Generic USB Hub
vendor: ALCOR
physical id: a
bus info: usb@1:a
version: 3.12
capabilities: usb-1.10
configuration: driver=hub maxpower=100mA slots=4 speed=12Mbit/s
*-usb:0
description: Keyboard
product: Dell QuietKey Keyboard
vendor: DELL
physical id: 1
bus info: usb@1:a.1
version: 1.01
capabilities: usb-1.10
configuration: driver=usbhid maxpower=100mA speed=2Mbit/s
*-usb:1
description: Mouse
product: USB-PS/2 Optical Mouse
vendor: Logitech
physical id: 2
bus info: usb@1:a.2
version: 11.10
capabilities: usb-2.00
configuration: driver=usbhid maxpower=98mA speed=2Mbit/s
*-usb:2
description: Human interface device
product: 4 Port KVMSwicther
vendor: No brand
physical id: 3
bus info: usb@1:a.3
version: 1.00
serial: 1d
capabilities: usb-1.10
configuration: driver=usbhid maxpower=100mA speed=2Mbit/s
*-usbhost:1
product: xHCI Host Controller
vendor: Linux 6.17.0-20-generic xhci-hcd
physical id: 1
bus info: usb@2
logical name: usb2
version: 6.17
capabilities: usb-3.00
configuration: driver=hub slots=8 speed=5000Mbit/s
*-communication
description: Communication controller
product: 200 Series PCH CSME HECI #1
vendor: Intel Corporation
physical id: 16
bus info: pci@0000:00:16.0
version: 00
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=mei_me latency=0
resources: irq:149 memory:f724d000-f724dfff
*-sata
description: SATA controller
product: 200 Series PCH SATA controller [AHCI mode]
vendor: Intel Corporation
physical id: 17
bus info: pci@0000:00:17.0
logical name: scsi3
logical name: scsi5
version: 00
width: 32 bits
clock: 66MHz
capabilities: sata msi pm ahci_1.0 bus_master cap_list emulated
configuration: driver=ahci latency=0
resources: irq:134 memory:f7248000-f7249fff memory:f724c000-f724c0ff ioport:f090(size=8) ioport:f080(size=4) ioport:f060(size=32) memory:f724b000-f724b7ff
*-disk
description: ATA Disk
product: ST1000NM000A-2J3
physical id: 0
bus info: scsi@3:0.0.0
logical name: /dev/sda
version: TN01
serial: WJB022VH
size: 931GiB (1TB)
capabilities: gpt-1.00 partitioned partitioned:gpt
configuration: ansiversion=5 guid=82c05470-4527-437f-bfda-f625d5eb79b1 logicalsectorsize=512 sectorsize=512
*-volume:0 UNCLAIMED
description: Windows FAT volume
vendor: mkfs.fat
physical id: 1
bus info: scsi@3:0.0.0,1
version: FAT32
serial: c04e-ad2a
size: 1073MiB
capacity: 1074MiB
capabilities: boot fat initialized
configuration: FATs=2 filesystem=fat
*-volume:1
description: EXT4 volume
vendor: Linux
physical id: 2
bus info: scsi@3:0.0.0,2
logical name: /dev/sda2
logical name: /boot
version: 1.0
serial: 52ad0857-4f88-4922-84b1-0f19e5c714d4
size: 2GiB
capabilities: journaled extended_attributes large_files huge_files dir_nlink recover 64bit extents ext4 ext2 initialized
configuration: created=2026-03-12 09:40:39 filesystem=ext4 lastmountpoint=/boot modified=2026-04-09 16:47:27 mount.fstype=ext4 mount.options=rw,relatime mounted=2026-04-09 16:47:27 state=mounted
*-volume:2
description: EFI partition
physical id: 3
bus info: scsi@3:0.0.0,3
logical name: /dev/sda3
serial: qxYi1f-COKK-mqrB-Eo07-XZWL-B34A-8hrcyb
size: 928GiB
capabilities: lvm2
*-cdrom
description: DVD-RAM writer
product: DVDRAM GH24NSD1
vendor: HL-DT-ST
physical id: 1
bus info: scsi@5:0.0.0
logical name: /dev/cdrom
logical name: /dev/sr0
version: LB00
capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
configuration: ansiversion=5 status=nodisc
*-pci:1
description: PCI bridge
product: 200 Series PCH PCI Express Root Port #19
vendor: Intel Corporation
physical id: 1b
bus info: pci@0000:00:1b.0
version: f0
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:122
*-pci:2
description: PCI bridge
product: 200 Series PCH PCI Express Root Port #20
vendor: Intel Corporation
physical id: 1b.3
bus info: pci@0000:00:1b.3
version: f0
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:123
*-pci:3
description: PCI bridge
product: 200 Series PCH PCI Express Root Port #21
vendor: Intel Corporation
physical id: 1b.4
bus info: pci@0000:00:1b.4
version: f0
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:124
*-pci:4
description: PCI bridge
product: 200 Series PCH PCI Express Root Port #3
vendor: Intel Corporation
physical id: 1c
bus info: pci@0000:00:1c.0
version: f0
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:125
*-pci
description: PCI bridge
product: IT8892E PCIe to PCI Bridge
vendor: Integrated Technology Express, Inc.
physical id: 0
bus info: pci@0000:05:00.0
version: 71
width: 32 bits
clock: 33MHz
capabilities: pci pm subtractive_decode bus_master cap_list
*-pci:5
description: PCI bridge
product: 200 Series PCH PCI Express Root Port #5
vendor: Intel Corporation
physical id: 1c.4
bus info: pci@0000:00:1c.4
version: f0
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:126
*-pci:6
description: PCI bridge
product: 200 Series PCH PCI Express Root Port #9
vendor: Intel Corporation
physical id: 1d
bus info: pci@0000:00:1d.0
version: f0
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:127
*-isa
description: ISA bridge
product: 200 Series PCH LPC Controller (H270)
vendor: Intel Corporation
physical id: 1f
bus info: pci@0000:00:1f.0
version: 00
width: 32 bits
clock: 33MHz
capabilities: isa bus_master
configuration: latency=0
*-pnp00:00
product: PnP device PNP0c02
physical id: 0
capabilities: pnp
configuration: driver=system
*-pnp00:01
product: PnP device PNP0400
physical id: 1
capabilities: pnp
configuration: driver=parport_pc
*-pnp00:02
product: PnP device PNP0501
physical id: 2
capabilities: pnp
configuration: driver=serial
*-pnp00:03
product: PnP device PNP0c02
physical id: 3
capabilities: pnp
configuration: driver=system
*-pnp00:04
product: PnP device PNP0c02
physical id: 4
capabilities: pnp
configuration: driver=system
*-pnp00:05
product: PnP device PNP0b00
physical id: 5
capabilities: pnp
configuration: driver=rtc_cmos
*-pnp00:06
product: PnP device PNP0c02
physical id: 6
capabilities: pnp
configuration: driver=system
*-pnp00:07
product: PnP device PNP0c02
physical id: 7
capabilities: pnp
configuration: driver=system
*-pnp00:08
product: PnP device PNP0c02
physical id: 8
capabilities: pnp
configuration: driver=system
*-pnp00:09
product: PnP device PNP0c02
physical id: 9
capabilities: pnp
configuration: driver=system
*-memory UNCLAIMED
description: Memory controller
product: 200 Series/Z370 Chipset Family Power Management Controller
vendor: Intel Corporation
physical id: 1f.2
bus info: pci@0000:00:1f.2
version: 00
width: 32 bits
clock: 33MHz (30.3ns)
capabilities: bus_master
configuration: latency=0
resources: memory:f7244000-f7247fff
*-multimedia
description: Audio device
product: 200 Series PCH HD Audio
vendor: Intel Corporation
physical id: 1f.3
bus info: pci@0000:00:1f.3
logical name: card0
logical name: /dev/snd/controlC0
logical name: /dev/snd/hwC0D0
logical name: /dev/snd/hwC0D2
logical name: /dev/snd/pcmC0D0c
logical name: /dev/snd/pcmC0D0p
logical name: /dev/snd/pcmC0D1p
logical name: /dev/snd/pcmC0D2c
logical name: /dev/snd/pcmC0D3p
logical name: /dev/snd/pcmC0D7p
logical name: /dev/snd/pcmC0D8p
version: 00
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=snd_hda_intel latency=32
resources: irq:161 memory:f7240000-f7243fff memory:f7220000-f722ffff
*-input:0
product: HDA Intel PCH Line Out Front
physical id: 0
logical name: input10
logical name: /dev/input/event10
*-input:1
product: HDA Intel PCH Line Out Surround
physical id: 1
logical name: input11
logical name: /dev/input/event11
*-input:2
product: HDA Intel PCH Line Out CLFE
physical id: 2
logical name: input12
logical name: /dev/input/event12
*-input:3
product: HDA Intel PCH Line Out Side
physical id: 3
logical name: input13
logical name: /dev/input/event13
*-input:4
product: HDA Intel PCH Front Headphone
physical id: 4
logical name: input14
logical name: /dev/input/event14
*-input:5
product: HDA Intel PCH HDMI/DP,pcm=3
physical id: 5
logical name: input15
logical name: /dev/input/event15
*-input:6
product: HDA Intel PCH HDMI/DP,pcm=7
physical id: 6
logical name: input16
logical name: /dev/input/event16
*-input:7
product: HDA Intel PCH HDMI/DP,pcm=8
physical id: 7
logical name: input17
logical name: /dev/input/event17
*-input:8
product: HDA Intel PCH Rear Mic
physical id: 8
logical name: input7
logical name: /dev/input/event7
*-input:9
product: HDA Intel PCH Front Mic
physical id: 9
logical name: input8
logical name: /dev/input/event8
*-input:10
product: HDA Intel PCH Line
physical id: a
logical name: input9
logical name: /dev/input/event9
*-serial
description: SMBus
product: 200 Series/Z370 Chipset Family SMBus Controller
vendor: Intel Corporation
physical id: 1f.4
bus info: pci@0000:00:1f.4
version: 00
width: 64 bits
clock: 33MHz
configuration: driver=i801_smbus latency=0
resources: irq:16 memory:f724a000-f724a0ff ioport:f040(size=32)
*-network
description: Ethernet interface
product: Ethernet Connection (2) I219-V
vendor: Intel Corporation
physical id: 1f.6
bus info: pci@0000:00:1f.6
logical name: enp0s31f6
version: 00
serial: 1c:1b:0d:99:3a:d2
size: 1Gbit/s
capacity: 1Gbit/s
width: 32 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=6.17.0-20-generic duplex=full firmware=0.2-4 ip=192.168.100.11 latency=0 link=yes multicast=yes port=twisted pair speed=1Gbit/s
resources: irq:133 memory:f7200000-f721ffff
*-power UNCLAIMED
description: To Be Filled By O.E.M.
product: To Be Filled By O.E.M.
vendor: To Be Filled By O.E.M.
physical id: 1
version: To Be Filled By O.E.M.
serial: To Be Filled By O.E.M.
capacity: 32768mWh
*-input:0
product: Sleep Button
physical id: 2
logical name: input0
logical name: /dev/input/event0
capabilities: platform
*-input:1
product: Power Button
physical id: 3
logical name: input1
logical name: /dev/input/event1
capabilities: platform
*-input:2
product: Power Button
physical id: 4
logical name: input2
logical name: /dev/input/event2
capabilities: platform
*-input:3
product: DELL Dell QuietKey Keyboard
physical id: 5
logical name: input3
logical name: /dev/input/event3
logical name: input3::capslock
logical name: input3::numlock
logical name: input3::scrolllock
capabilities: usb
*-input:4
product: Logitech USB-PS/2 Optical Mouse
physical id: 6
logical name: input4
logical name: /dev/input/event4
logical name: /dev/input/mouse0
capabilities: usb
*-input:5
product: No brand 4 Port KVMSwicther
physical id: 7
logical name: input5
logical name: /dev/input/event5
logical name: input5::capslock
logical name: input5::compose
logical name: input5::kana
logical name: input5::numlock
logical name: input5::scrolllock
capabilities: usb
*-input:6
product: Video Bus
physical id: 8
logical name: input6
logical name: /dev/input/event6
capabilities: platform

[Shankith]

Hello jwal1,

Thank you for writing back to us.

May I know whether your concern is related to the built‑in network controller on the motherboard or a separately purchased PCIe network adapter?

Also, please help us by providing the SSU log. You may refer to the link below for instructions on how to collect it:

https://www.intel.com/content/www/us/en/support/articles/000008563/ethernet-products.html

Regards,

Shankith K P

Intel Customer Support Technician

[jwal1]

Hello Shankith,

my concern is the separately purchased E810 PCIe network adapter

[Yesu27]

Hello jwal1,

Thank you for the confirmation and sharing the SSU log.

Kindly share front‑and‑back pictures of the NIC card with clear label markings visible so we can review the details and assist you accordingly.

Regards,

Kuzhanthai Yesu R

​​​​​​​Intel Customer Support Technician

[jwal1]

Hello, Kuzhanthai,

here are the pictures

[Sreelakshmi1]

Hi jwal1,

Thank you for sharing the pictures. Please allow me sometime while I check with my resources. We will get back to you as soon as we have an update.

Best Regards,

Sreelakshmi

Intel Customer Support Technician