E810-XXV ice driver: Error setting promisc mode on VSI 6 (rc=-17) in linux kernel >= 5.18.y

[JaroslavPulchart]

Hello

it is not possible to set promisc mode on E810-XXV network card with latest stable linux kernel 5.18.y.  The issue is easy to reproduce by simple setting  promisc on on physical interface:

$ ip link set em1 promisc on

the kernel message report:

$ dmesg -T | tail -n 1
[Thu Jun  9 08:48:19 2022] ice 0000:31:00.0: Error setting promisc
mode on VSI 6 (rc=-17)

This issue is not observer with previous linux stable kernel line 5.17.y.

Best regards,

Jaroslav Pulchart

[Caguicla_Intel]

Hello Jaroslav,

I hope this message finds you well!

This is just an update to inform you that this request is still escalated to our engineers. Rest assured that we will give you another update within 3 business days. 

Thank you for your kind understanding.

Best regards,

Crisselle C.

Intel Customer Support

[Caguicla_Intel]

Hello Jaroslav,

Good day!

We sincerely apologize as we are still checking this request with our engineers. We will let you know once we hear any feedback from them.

Please expect another update no later than 3 business days for the status of this request. 

Best regards,

Crisselle C.

Intel Customer Support 

[Caguicla_Intel]

Hello Jaroslav,

How are you doing?

Please be informed that this request is still escalated to our engineers. Rest assured that we are making a close follow up to our engineers and we will give you an update as soon as we heard from them but no later than 3 business days. 

Thank you for your kind patience. 

Best regards,

Crisselle C.

Intel® Customer Support

[Caguicla_Intel]

Hello Jaroslav,

Good day!

We sincerely apologize for the delay on this matter as we are thoroughly checking on this. Please give us more time to look into this. Rest assured that we will give you an update as soon as there is any findings but not later than 3 business days.

Hoping for your kind understanding. 

Best regards,

Crisselle C.

Intel® Customer Support

[JaroslavPulchart]

Hello

I see the fix (patch set) was scheduled to stable linux kernel and released yesterday! Great news.

Thanks for a fix,

Jarosdlav P.

[Caguicla_Intel]

Hello Jaroslav,

Thank you for the update. 

Can you share if you already tried it out and share the results with us?  Do you also have additional questions or clarifications on this request so we can further check? If none, can you confirm if we can now close this thread?

Awaiting to your reply.

We will follow up after 3 business days in case we don't hear from you. 

Best regards,

Crisselle C.

Intel® Customer Support

[Caguicla_Intel]

Hello Jaroslav,

Good day!

Can you share if you already tried it out and share the results with us? Feel free to let us know if you have additional questions or clarifications on this request so we can further check? If none, kindly confirm if we can now close this thread.

Hoping to hear from you soon. 

Should there be no reply, we will follow up after 3 business days.

Best regards,

Crisselle C.

Intel® Customer Support

[JaroslavPulchart]

Hello,

Unfortunately I was not capable to review the upstream patches yet (but my expectation is that it will works as the patches are looking similar to what we got via email from Intel engineering previously).

For the context: we used the servers with E810 network cards for feasibility review of our "new gen" HW stack and we return them after tests are finished. However, as the fix is provided and that is good news, we decided to use this NIC model as a new standard in our "next gen" HW flavor of ours.

We are going to re-test the upstream fix when ordered new gen HW will arrive to our DCes and then I will inform you about final results.

Best regards,

Jaroslav P.

[Caguicla_Intel]

Hello Jaroslav,

Please accept our apologies for the delay on our response. 

Since you are going to re-test upstream fix when your new gen HW order arrived, can you share when do you expect to provide update on this one? Would you like to proceed with temporary closure for this request? You may post a new question on this forum in reference to this one once you have update on this matter.

Awaiting to your reply. 

We will follow up after 3 business days in case we don't hear from you. 

Best regards,

Crisselle C.

Intel Customer Support

[JaroslavPulchart]

Hello

> Would you like to proceed with temporary closure for this request? You may post a new question on this forum in reference to this one once you have update on this matter.

I agree with it. 

Best regards,

Jaroslav Pulchart

[Caguicla_Intel]

Hello Jaroslav,

Thank you for the reply. 

We will now proceed closing this thread. Your time and cooperation throughout the process is highly appreciated. We would also like to sincerely apologize for the delay and inconvenience that this has caused on your end.  Should you have any other concerns or assistance needed in the future, feel free to post a new question as this thread will no longer be monitored. 

May you have an amazing rest of the week and stay safe!

Best regards,

Crisselle C.

Intel Customer Support