E810-XXVDA4T - hardware timestamp - hardware-transmit

nicegrimaldi · ‎06-19-2023

Hello,

Could you tell me how to enable hardware timestamping with the intel NIC E810-XXVDA4T ?

What driver version would I need with a low-latency kernel on ubuntu 20.04 ?

Best regards,

Srri · ‎06-20-2023

Greetings,

Thank you for contacting Intel Customer Support.

Yes, E810 can support PTPv2.1 version - Hardware (HW) timestamp option

If you are using Windows.

Open Windows* Device Manager.

Double-click Network adapters to expand the section.

Right-click the Intel® Ethernet Connection (model) and select Properties.

Please refer to this link for the Ethernet User guide.

If you have any further questions or queries, please kindly let us know.

Thank You & Regards,

Srri

Intel Customer Support

nicegrimaldi · ‎06-20-2023

Hello,
Is there any documentation on how to enable this on ubuntu 20.04 ? The kernel we are using is the 5.4.0.144 lowlatency
Best Regards,

Srri · ‎06-23-2023

Hello Jean,

Please refer to the link as below.

If you have any further questions or queries, please kindly let us know.

Thank You & Regards,

Srri

Intel Customer Support

Srri · ‎06-26-2023

Good day Jean,

We would like to follow up regarding the issue.

We didn't receive any reply from you yet, can we know whether the issue is fixed?

If you have any further questions or queries, please kindly let us know.

Thank You & Regards,

Srri

Intel Customer Support

nicegrimaldi · ‎06-26-2023

Good morning,

Sorry for not answering earlier, the issue was fixed by changing the kernel to a newer version.

Thank you and have a nice day.

Srri · ‎06-30-2023

Good day Jean,

Thanks for the updates and glad the issue is fixed.

Thank You & Regards,

Srri

Intel Customer Support