Error Message for Killer Network

Michael2361 · ‎10-29-2021

Intell Killer Ethernet/Wireless

Have conducted a clean uninstall three times. Installed using downloaded performance suite. All Windows 10 x64 updates/drivers up to date.

Continue to recent Microsoft .NET Framework Error Unhandled Exception -- Please help.

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at KillerUX.ActivityLog.SetPollingIntervalSeconds(Int32 iNumSecondsToPollForActivity)
at KillerNetworkManager.MainForm.MainForm_Load(Object sender, EventArgs e)
at System.EventHandler.Invoke(Object sender, EventArgs e)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at DevExpress.XtraEditors.XtraForm.OnLoad(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Form.WmShowWindow(Message& m)
at DevExpress.XtraEditors.XtraForm.WndProc(Message& msg)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4420.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll
----------------------------------------
KillerControlCenter
Assembly Version: 2.2.3246.0
Win32 Version: 2.2.3246
CodeBase: file:///C:/Program%20Files/WindowsApps/RivetNetworks.KillerControlCenter_2.2.3246.0_x64__rh07ty8m5nkag/KillerControlCenter_v2/KillerControlCenter.exe
----------------------------------------
RNUtils
Assembly Version: 2.2.3246.0
Win32 Version: 2.2.3246
CodeBase: file:///C:/Program%20Files/WindowsApps/RivetNetworks.KillerControlCenter_2.2.3246.0_x64__rh07ty8m5nkag/KillerControlCenter_v2/RNUtils.DLL
----------------------------------------
DevExpress.Utils.v19.1
Assembly Version: 19.1.5.0
Win32 Version: 19.1.5.0
CodeBase: file:///C:/Program%20Files/WindowsApps/RivetNetworks.KillerControlCenter_2.2.3246.0_x64__rh07ty8m5nkag/KillerControlCenter_v2/DevExpress.Utils.v19.1.DLL
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4400.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4360.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4390.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
RNUX
Assembly Version: 2.2.3246.0
Win32 Version: 2.2.3246
CodeBase: file:///C:/Program%20Files/WindowsApps/RivetNetworks.KillerControlCenter_2.2.3246.0_x64__rh07ty8m5nkag/KillerControlCenter_v2/RNUX.DLL
----------------------------------------
RNTypes
Assembly Version: 2.2.3246.0
Win32 Version: 2.2.3246
CodeBase: file:///C:/Program%20Files/WindowsApps/RivetNetworks.KillerControlCenter_2.2.3246.0_x64__rh07ty8m5nkag/KillerControlCenter_v2/RNTypes.DLL
----------------------------------------
RNService
Assembly Version: 2.2.3246.0
Win32 Version: 2.2.3246
CodeBase: file:///C:/Program%20Files/WindowsApps/RivetNetworks.KillerControlCenter_2.2.3246.0_x64__rh07ty8m5nkag/KillerControlCenter_v2/RNService.DLL
----------------------------------------
DevExpress.BonusSkins.v19.1
Assembly Version: 19.1.5.0
Win32 Version: 19.1.5.0
CodeBase: file:///C:/Program%20Files/WindowsApps/RivetNetworks.KillerControlCenter_2.2.3246.0_x64__rh07ty8m5nkag/KillerControlCenter_v2/DevExpress.BonusSkins.v19.1.DLL
----------------------------------------
DevExpress.Data.v19.1
Assembly Version: 19.1.5.0
Win32 Version: 19.1.5.0
CodeBase: file:///C:/Program%20Files/WindowsApps/RivetNetworks.KillerControlCenter_2.2.3246.0_x64__rh07ty8m5nkag/KillerControlCenter_v2/DevExpress.Data.v19.1.DLL
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4390.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4084.0 built by: NET48REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4190.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
DevExpress.XtraEditors.v19.1
Assembly Version: 19.1.5.0
Win32 Version: 19.1.5.0
CodeBase: file:///C:/Program%20Files/WindowsApps/RivetNetworks.KillerControlCenter_2.2.3246.0_x64__rh07ty8m5nkag/KillerControlCenter_v2/DevExpress.XtraEditors.v19.1.DLL
----------------------------------------
RNUserControls
Assembly Version: 2.2.3246.0
Win32 Version: 2.2.3246
CodeBase: file:///C:/Program%20Files/WindowsApps/RivetNetworks.KillerControlCenter_2.2.3246.0_x64__rh07ty8m5nkag/KillerControlCenter_v2/RNUserControls.DLL
----------------------------------------
DevExpress.XtraBars.v19.1
Assembly Version: 19.1.5.0
Win32 Version: 19.1.5.0
CodeBase: file:///C:/Program%20Files/WindowsApps/RivetNetworks.KillerControlCenter_2.2.3246.0_x64__rh07ty8m5nkag/KillerControlCenter_v2/DevExpress.XtraBars.v19.1.DLL
----------------------------------------
System.ComponentModel.DataAnnotations
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4084.0
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.ComponentModel.DataAnnotations/v4.0_4.0.0.0__31bf3856ad364e35/System.ComponentModel.DataAnnotations.dll
----------------------------------------
Anonymously Hosted DynamicMethods Assembly
Assembly Version: 0.0.0.0
Win32 Version: 4.8.4420.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_64/mscorlib/v4.0_4.0.0.0__b77a5c561934e089/mscorlib.dll
----------------------------------------
RNC_Skin
Assembly Version: 19.1.5.0
Win32 Version: 19.1.5.0
CodeBase: file:///C:/Program%20Files/WindowsApps/RivetNetworks.KillerControlCenter_2.2.3246.0_x64__rh07ty8m5nkag/KillerControlCenter_v2/RNC_Skin.DLL
----------------------------------------
RN_Skin
Assembly Version: 19.1.5.0
Win32 Version: 19.1.5.0
CodeBase: file:///C:/Program%20Files/WindowsApps/RivetNetworks.KillerControlCenter_2.2.3246.0_x64__rh07ty8m5nkag/KillerControlCenter_v2/RN_Skin.DLL
----------------------------------------
KillerNetworkServiceLib
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/WindowsApps/RivetNetworks.KillerControlCenter_2.2.3246.0_x64__rh07ty8m5nkag/KillerControlCenter_v2/KillerNetworkServiceLib.DLL
----------------------------------------
UIAutomationClient
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4390.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/UIAutomationClient/v4.0_4.0.0.0__31bf3856ad364e35/UIAutomationClient.dll
----------------------------------------
System.Data.SQLite
Assembly Version: 1.0.112.0
Win32 Version: 1.0.112.0
CodeBase: file:///C:/Program%20Files/WindowsApps/RivetNetworks.KillerControlCenter_2.2.3246.0_x64__rh07ty8m5nkag/KillerControlCenter_v2/System.Data.SQLite.DLL
----------------------------------------
System.Data
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4270.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_64/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
System.Transactions
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4084.0 built by: NET48REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_64/System.Transactions/v4.0_4.0.0.0__b77a5c561934e089/System.Transactions.dll
----------------------------------------
System.EnterpriseServices
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4084.0 built by: NET48REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_64/System.EnterpriseServices/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.EnterpriseServices.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

Zigfreid_Intel · ‎10-31-2021

Hello Michael2361,

Thank you for posting in Intel Ethernet Communities.

Please allow us to route this query to the concerned team. They will get in touch with you as soon as possible.

Feel free to let us know if you have additional questions or clarifications.

Hoping for your kind patience.

Best regards,

Zigfreid I.

Intel® Customer Support

David_G_Intel · ‎11-04-2021

Hello Michael2361

Thank you for posting on the Intel️® communities. We need more information to continue, please share with us the Intel® System Support Utility (Intel® SSU) results:

Download the Intel SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-
Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
Click on the menu where it says "Summary" to change to "Detailed View".
To save your scan, click on "Next", then "Save".

Regards,

David G

Intel Customer Support Technician

David_G_Intel · ‎11-09-2021

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

David G.

Intel Customer Support Technician

David_G_Intel · ‎11-15-2021

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

David G.

Intel Customer Support Technician