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Ethernet Connection(2) I219-V Not working.

Pung
Beginner
858 Views

Hi,

I got a new router when i changed my network-company. And after that new router/network my ethenet on my pc is not working. The ethernet is working fine on other devices, even with the same cable.

I have a error code 10 on Ethernet connection I219-v. I have tried updating BIOS software, ethernet and network software but nothing helps.. Everything was working fine with the previous network!!

 

Please se the system-log for further information.

 

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Mike_Intel
Moderator
815 Views

Hello Pung,


Thank you for posting in Intel Ethernet Communities. 


For us to further check the issue, please provide the following details.


  1. Are you using an onboard i219-V or a PCIe card?
  2. What is your OS?
  3. What is the brand and model of your board/system?
  4. Kindly provide the link of your latest network driver.-
  5. Please share the screenshot of the issue.


If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.


Best regards,

Michael L.

Intel® Customer Support 


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Mike_Intel
Moderator
784 Views

Hello Pung,

 

I am just sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 


If you need any additional information, please submit a new question as this thread will no longer be monitored.


Thank you and stay safe.

 

Best regards,

Michael L.

Intel® Customer Support 


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