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Ethernet Interface name not Visible

Rajat_Dongre_79
Beginner
272 Views

Hi All
We are not able to get the ethernet interfaces name. 
We are building and using  (SBL+UEFI) bootloader for ICE Lake-D (Intel).
Also using Yocto (Custom Linux).


We flashed the binary for the ethernet controller and is getting detected in lspci


01:00.0 Ethernet controller: Intel Corporation I210 Gigabit Network Connection (rev 03)


Please find following logs


root@intel-corei7-64:~# ifconfig
lo        Link encap:Local Loopback
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)
root@intel-corei7-64:~#

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Simon-Intel
Employee
129 Views

Hi Rajat_Dongre_79,

 

Thank you for reaching out to the Intel support. We acknowledge receipt of your concern and want to assure you that assisting you is our top priority. To effectively troubleshoot the issue you're facing, we require some additional information from your end.

 

Could you kindly provide the following details?

1. Board details:

2. Complete ethernet card/controller details: 

Your prompt response with this information will greatly assist us in diagnosing and resolving the issue as quickly as possible.

 

We look forward to hearing from you soon.

 

Best Regards,

Simon

Intel Customer Support Technician


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Simon-Intel
Employee
75 Views

Hi Rajat_Dongre_79,

 

Good Day!

 

This is the first follow-up regarding the issue you reported to us.

 

I wanted to inquire whether you had the opportunity to provide the details requested in my previous message.

 

Feel free to reply to this message, and we'll be more than happy to assist you further.

 

Regards,

Simon

Intel Customer Support Technician


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Simon-Intel
Employee
58 Views

Hi Rajat_Dongre_79,


Greetings for the day!


We would like to inform you that we are closing this request as no response has been received from our previous follow-ups. 


Please don't hesitate to ask any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored.


Regards,

Simon

Intel Customer Support Technician


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