Ethernet connection i219v cannot start (error code 10)

[xhw]

My NUC6i5SYB worked well for several years until its ethernet adapter could not start (code 10).  I tried clean driver (Release_30.1.1) installation procedure found on this site (https://www.intel.com/content/www/us/en/support/articles/000058304/ethernet-products.html)  to no avail.  The installation failed because "one or more device failed". 

My current driver version is 12.19.2.60 dated on 2/19/2024. When I tried to update driver using the downloaded driver pack (Release_30.1.1), I was told the best driver is already installed.

My problem started in 2024 although I don't remember when.  In any case, all driver updates are from Intel and I don't install new devices or components since NUC is very compact and does not have space for expansion.  I've searched the internet and this site and have not found an answer.  So, I decided to post the question in this forum.  Any help is much appreciated!

[pujeeth]

Hello xhw,

Greetings!!

Thank you for bring the issue to our attention,

Thank you for sharing the details of the issue you're experiencing with the Ethernet adapter on your Intel® NUC6i5SYB.

Based on your description and the error code (Code 10), it appears to be related to either a driver or hardware initialization issue. We recommend following the below article and let us know the status.

Code 10 Error in Device Manager for Intel® Ethernet Connection

https://www.intel.com/content/www/us/en/support/articles/000060145/ethernet-products.html

Regards,

Pujeeth

Intel Customer Support Technician

[Subhashish]

Hello xhw,

Greetings !!

This is regarding the ongoing issue. We hope the shared article resolved the issue for you. We have shared this link as a best effort. Please note that s with all good things, your Intel NUC Kit 6 has reached the end of its interactive technical support life. However, you can find NUC6i5SYB recommendations at Intel Community forums and additional information at the Discontinued Products website. It is our pleasure to continue to serve you with the next generation of Intel innovation at Intel.com

Regards,

Subhashish_Intel.