I can´t get driver for E610-XT2 to work.

[FilipUCSind]

Hi! We have tried the Intel® Ethernet Adapter Complete Driver Pack you suggested in another thread and even 30.3. The system does not recognize the driver. How do we get it to work? 

Regards Filip

[vish1]

Hello FilipUCSind,

Greetings!!

Thank you for reaching out regarding the E610-XT2 driver issue. To help us investigate further, please provide the following details:

• Exact operating system and version/build.
• Confirmation if the adapter is detected in Device Manager (Windows) or via lspci (Linux), along with the PCI device ID.
• The exact Intel® driver package version you attempted to install and whether it was run with administrator/root privileges.
• The current firmware (NVM) version of the adapter.
• Any error messages encountered.
• Kindly share the complete system details and confirm whether the adapter was purchased separately or it came with the system.

Once we have this information, we will be able to guide you with the next steps to resolve the issue.

Best Regards,

Vishal Shet P

Intel Customer Support Technician

[vish1]

Hello FilipUCSind,

Greetings!!

This is the first follow-up regarding the issue you reported to us.

We wanted to inquire whether you had the opportunity to review our previous email we provided.

Best Regards,

Vishal Shet P

Intel Customer Support Technician

[vish1]

Hello FilipUCSind,

Greetings for the day!!

This is the second follow-up regarding the reported issue. We're eager to ensure a swift resolution and would appreciate any updates or additional information you can provide.

Please feel free to respond to this email at your earliest convenience.

Best Regards,

Vishal Shet P

Intel Customer Support Technician

[vish1]

Hello FilipUCSind,

Greetings for the day!!

This is the third follow-up regarding the reported issue. We're committed to ensuring a swift resolution and would greatly appreciate any updates or additional information you can provide.

If we don't hear back from you soon, we'll assume the issue has been resolved and will proceed to close the case.

Best Regards,

Vishal Shet P

Intel Customer Support Technician