I210 disable GBE

[Nora_Wang22]

Hello Guys!

I've set bit 4 of 0x20 to 1b to disable GBE function, but it still reported GBE capability.

Should I modify other settings?

Thanks alot!

[MACM]

Hi Nora_Wang22,

Greetings of the day.

Hope you are doing well.

Could you please share us the complete model name of the Network adapter.

So that we can proceed further accordingly.

Best Regards,

Mohammed Ali CM

Intel Customer Support

[Nora_Wang22]

Hello MACM,

Good Day!

We use the Intel® Ethernet Controller I210-IT, not a network adapter. Should I post to the other category?

Thanks a lot!

Best regards,

Nora.

[Fikri_Intel]

Hi Nora_Wang22,

Thank you for your response.

Would you be able to confirm with us what tool that you are using to disable the Gbe?

Looking forward to your response.

Regards,

Fikri O.

[Nora_Wang22]

Hello Fikri_Intel

I used eeupdate64e to update the EEPROM of the i210.

Thanks!

Best regards,

Nora.

[Dineshbabu]

Hi Nora_Wang22,

Greetings!

Thank you for your response. Could you please provide the system or motherboard model?

Additionally, could you please assist us with the SSU logs? You can refer to the link below to generate the SSU logs.

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

Regards,

Dinesh

Intel Customer Support Technician

[Nora_Wang22]

Hello Dinesh

The CPU is Intel Atom E3940, but our customer's OS is Linux system not windows. Should we provide SSU logs? This software runs under windows. Thanks!

Best regards,

Nora.

[Fikri_Intel]

Hi Nora_Wang22,

Thank you for your response.

To assist you further, kindly refer to the datasheet which provides comprehensive information on the controller's features, including EEPROM configurations. https://cdrdv2.intel.com/v1/dl/getcontent/333016

Additionally, you can refer to the adapter user guide which contains some information as well:

https://www.intel.com/content/www/us/en/download/19373/adapter-user-guide-for-intel-ethernet-adapters.html

If you require further assistance, we recommend you open an IPS case please for direct assistance. The IPS team will be able to provide additional support regarding the issue. Instructions for opening an IPS case can be found here:

https://www.intel.com/content/www/us/en/support/articles/000057045/ethernet-products.html

Regards,

Fikri O.

[Nora_Wang22]

Hello Fikri,

Thank you, I'm going to open this issue to IPS.

Best regards,

Nora.

[Sachinks · Accepted solution]

Hello Nora_Wang22,

Greetings! Thank you for the update.

As you have confirmed that you will be opening an IPS case, kindly let us know if we can archive this thread from our end.

Regards,

Sachin KS

Intel Customer Support Technician

[Nora_Wang22]

Hello Sachin KS

I've opened this IPS case so please close this item.

Thanks alot!

Best regards,

Nora.