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I217-LM Cannot Start Code 10

TTy
Beginner
3,180 Views

I have searched for the possible answer on the forums and outside but no avail.

Issue: Device Cannot Start Code 10

Computer: Thinkpad W540

OS: Windows 7 Pro

Architecture: x64

Short-term Solution: Disable/Enable the device on Device Manager

The things I already did are the following:

  • Windows Update
  • BIOS are set to factory default
  • Lenovo System Update
  • Downloaded and (re-)installed drivers from Intel's Website (older and newer/-est drivers)
  • Deleted previous drivers
  • Disk cleanup

Any other troubleshooting steps that I may have missed? Please don't tell me that the motherboard used on the W540 is defective by design.

 

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SYeo3
Valued Contributor I
2,190 Views

Hi thomascgty,

Thank you for contacting Intel.

For network connections that are built-in a system, we recommend to install the driver provided by your system manufacturer. You may download the validated driver here - http://support.lenovo.com/ph/en/products/laptops-and-netbooks/thinkpad-w-series-laptops/thinkpad-w540?beta=false http://support.lenovo.com/ph/en/products/laptops-and-netbooks/thinkpad-w-series-laptops/thinkpad-w540?beta=false

Component: Networking: LAN (Ethernet)

Operating System: Windows 7 (64-bit) or the appropriate Windows* version you have.

Hope this is helpful.

Sincerely,

Sandy

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