I219-V is running at 100Mbps instead of 1 Gbps on new Win 7 install on Asus A170-AR

RDavi12 · ‎07-15-2016

As the title states, it isn't running at the 1Gbps speed. It says Intel(R) PROSet Version: 21.0.504.0

AlHill · ‎07-15-2016

Just curious - is there a switch that you are connected to that might be 100mbps, or in need of a reset? Just a thought.

Doc

RDavi12 · ‎07-15-2016

It is connected to a DIR-655 D-Link switch which is 1Gbps.

idata · ‎07-17-2016

Dear randavis,

Thank you for contacting Intel.

It looks like incompatibility with the auto-negotiation of port speed. Please try to check with Dlink* if there are any advance settings you can configure on the ports. You may also try to force the speed at 1 Gbps on switch and adapter ports.

We look forward to your test results.

Sincerely,

Sandy

RDavi12 · ‎07-18-2016

The network card disconnects if I force it to 1 gbps.

idata · ‎07-18-2016

Dear randavis,

Thank you for your updates.

Please try the driver supplied by Asus* for your motherboard model. We recommend users to use these drivers for better compatibility since they were tested on your motherboard model.

https://www.asus.com/support/Download/1/50/1/6/pFVzNyDXB1sUiPOa/30/

*This link will take you off of the Intel website. Intel does not control the content of the destination website.

In case you continue to experience the same issue, please contact Dlink* support to further check on your router's port settings.

Hope this is helpful.

Sincerely,

Sandy