Intel Driver & Support Assistant contradicts Armoury Crate

[youzaname]

Hi.

I regularly run the Intel Driver & Support Assistant to make sure my system is up to date.

I also have Armoury Crate, that I installed when I put my PC together, but only run it once in a while.

Today, after running Intel Driver & Support Assistant it says "Your Intel drivers and software are up to date."

I then ran Armoury Crate and it shows "Intel LAN Driver" as "Outdated", Latest Version: 2.1.3.3 and Current Version: 1.1.3.28.

I then took a closer look through the Intel Driver & Support Assistant, Devices and Drivers and found that 1.1.3.28 is listed under "Intel Ethernet Controller (3) I225-V".

I am not having any issues, just wondering if this is a glitch and should I update.

Thanks.

My System:

Windows 11

Intel Core i5-12600K

Asus TUF Gaming Z690-Plus WI-Fi D4

[B_Y]

Hi @youzaname,

Thank you for posting in Intel Ethernet Communities.

Win 10 64bit: 1.1.4.38 and Win 11 64bit: 2.1.3.3 are currently the latest driver version for Intel Ethernet Controller I225-V and Intel NIC/s.

Original Equipment Manufacturer (OEM) of a system may have better or later driver as the software drivers linked from Intel page are generic versions, and can be used for general purposes. To avoid any potential installation incompatibilities on OEM system, Intel recommends checking with the OEM and use the software provided via system manufacturer. 

At this moment, we wouldn't recommend a driver, OS or microsoft auto-update unless the new build as been declared stable by the respective vendor.

Perhaps, may I check what is the I225-V's driver version from Windows 11 Device manager? It should show an accurate information in related to between the bios and network controller.

Best regards,

BY_Intel

Intel Customer Support

[youzaname]

Hi and thanks for the reply.

Windows 11 Device manager shows the I225-V driver version as 1.1.3.28 .

[B_Y]

Hi @youzaname,

Kindly provide the following information for us to clarify the driver version.

- System Support Utility(SSU) log of your system. This will allow us to check your Adapter details and configuration. This would also help us identify if you are using an OEM or retail version of Intel Ethernet Adapter. Kindly refer to the steps below.

a- Go to https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600 and download the software.

b- Open SSU.exe

c- Mark the box "Everything" and then click "Scan".

d- When finished scanning, click "Next".

e- Click on "Save" and attach the file to a post.

Best regards,

BY_Intel

Intel Customer Support

[youzaname]

Thanks. Done.

Please find the file attached to this post.

[B_Y · Accepted solution]

Hi @youzaname,

Thank you for the log file. These will be summary of the whole situation:

1. You can use the Intel® Driver & Support Assistant to figure out if your Intel Network Adapter Card drivers are up-to-date. The utility works well for retail products, but some of the devices with Intel in the name are components supported by computer system manufacturers, such as Intel Ethernet Controller I225-V. Since the I225-V is onboard of Asus motherboard, the utility might not identify the device as an Intel device with correct information in regards latest driver. For these adapters, download the manufacturer software that was validated with your system.

So, based on what you saw, software behavior and system are expected.

2. You may refer to the Asus site for the lastest Intel I225 Driver V2.1.3.3 - Windows 11 64-bit.

https://www.asus.com/motherboards-components/motherboards/tuf-gaming/tuf-gaming-z690-plus-wifi-d4/helpdesk_download/?model2Name=TUF-GAMING-Z690-PLUS-WIFI-D4

It’s recommended to update driver through the device manager instead of using exe file, such as extract the downloaded file from Asus as above and browse for the "W11" folder.

I hope this clarifies your concern, may I know if there is anything else I can help with?

Best regards,

BY_Intel

Intel Customer Support

[youzaname]

Many thanks. All done.

[B_Y]

Hi @youzaname,

Please be informed that we will now close this request since we conclude and given the resolution Just feel free to post a new question if you may have any other inquiry in the future as this thread will no longer be monitored.

Best regards,

BY_Intel

Intel Customer Support