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idata
Community Manager
1,037 Views

Intel PWLA8391GT Desktop Adapter Drivers Not Working

I recently purchased the product listed in the topic title. I cannot get the drivers for my Windows 7 x64 to work.

I get this message: "cannot install drivers no intel r adapters are present in this computer"

The device is clearly connected since I can get online with it, but I cannot get the latest hardware updates which is very frustrating.

Any advice on how to solve this issue?

Specs:

Windows 7 x64 (fully updated)

4gb RAM

Intel E8400 Processor

nVidia GeForce 9600GT

I bought the item from here if it helps:

http://www.newegg.com/Product/Product.aspx?Item=N82E16833106121&Tpk=intel%20network http://www.newegg.com/Product/Product.aspx?Item=N82E16833106121&Tpk=intel%20network

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2 Replies
idata
Community Manager
112 Views

idata
Community Manager
112 Views

Hi Dustin -

Thank you for purchasing Intel Ethernet. Sorry to hear about your frustration. Luckily though, the driver that was installed when you installed with Microsoft Windows 7 is the latest driver for that networking card. I agree that message is not very useful, and I have sent a note to the folks handing our installation package.

Cheers,

-- miles

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