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Intel(R) Ethernet Connection (13) I219-V fails with Code 10 in Device Manager in Windows 10 Pro

ThanjaiSwami
Beginner
1,762 Views

 

Hello Team,

After installing the ethernet driver in Windows 10 Professional 22H2 , it is showing Code 10 error in Device Manager for Intel(R) Ethernet Connection (13) I219-V , tried installing multiple times after downloading the latest software  Wired_PROSet_28.2_x64 from Intel website but in vain .

 

Hardware IDs are PCI\VEN_8086&DEV_15FC&SUBSYS_0B601028&REV_20

PCI\VEN_8086&DEV_15FC&SUBSYS_0B601028

PCI\VEN_8086&DEV_15FC&CC_020000

PCI\VEN_8086&DEV_15FC&CC_0200

There is no issue in Wireless driver , Dell laptop Latitude 3420 connects to Wifi without any issues

Anybody please advise in installation of the Ethernet driver

 

Thanks in advance,

 

Regards,

Swaminathan 

 

 

 

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7 Replies
n_scott_pearson
Super User
1,726 Views
Did you install the Intel Chipset Device Software package before installing any other Intel driver packages? Have you tried doing a clean install (i.e., with Internet access disabled, uninstall existing driver, reboot, install latest driver, reboot and then enable Internet access)?
Hope this helps,
...S
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n_scott_pearson
Super User
1,726 Views
One other thing. At this point, best to install Chipset Device Software package by extracting ZIP to temp folder and then using command "SetupChipset -overall".
...S
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ThanjaiSwami
Beginner
1,689 Views
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Sazirah
Employee
1,648 Views

Hi ThanjaiSwami,

 

Thank you for posting in Intel Ethernet Communities.


This is regarding your issue mentioned above. For us to proceed with the troubleshooting steps, I need your kind assistance to try some troubleshooting steps to resolve Code 10 error on Intel Ethernet Controllers and Intel Ethernet Adapters in the link below:


https://www.intel.com/content/www/us/en/support/articles/000087288/ethernet-products.html


Also, please help to make sure the latest drivers has been updated. You may refer to link below to update driver for Intel® Ethernet Connection I219-V:


https://www.intel.com/content/www/us/en/download/15084/intel-ethernet-adapter-complete-driver-pack.html


Please let me know the outcome and I will assist you further.


Best Regards,

Sazzy_Intel


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ThanjaiSwami
Beginner
1,599 Views

Thanks for all who replied, finally it is found that the Ethernet module in the laptop is having the problem

 

Regards,

 

Swaminathan

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iqayyum2
Beginner
310 Views

I am also running into the same issue, on my HP (z-laptop) that has INTEL's Processor: 12th Gen Intel(R) Core(TM) i9-12900HK

I already tried updating the drivers from Microsoft as well as HP website as well as all trouble shooting options but no luck. This is the information gathered by INTEL Support Utility:

# SSU Scan Information
Scan Info:
Version:"3.0.0.2"
Date:"08/10/2024"
Time:"00:00:36.9030174"

# Scanned Hardware
Computer:
BaseBoard Manufacturer:"HP"
BIOS Mode:"UEFI"
BIOS Version/Date:"HP U97 Ver. 01.11.04 , 05/10/2024 12:00 AM"
CD or DVD:"Not Available"
Embedded Controller Version:"17.106"
Platform Role:"Mobile"
Processor:"12th Gen Intel(R) Core(TM) i9-12900HK , GenuineIntel"
Secure Boot State:"On"
SMBIOS Version:"3.4"
Sound Card:"Intel® Smart Sound Technology for Digital Microphones"
Sound Card:"USB Audio Device"
Sound Card:"Realtek High Definition Audio"
Sound Card:"Intel® Smart Sound Technology for USB Audio"
Sound Card:"Intel® Smart Sound Technology for Bluetooth® Audio"
System Manufacturer:"HP"
System Model:"HP ZBook Power 15.6 inch G9 Mobile Workstation PC"
System SKU:"69F67AV"
System Type:"x64-based PC"
- "Display"
Intel ® Graphics Driver Version:"Not Available"
- "Intel(R) UHD Graphics"
Adapter Compatibility:"Intel Corporation"
Adapter DAC Type:"Internal"
Adapter RAM:"1.00 GB"
Availability:"Running or Full Power"
Bits Per Pixel:"32"
- "Caption":"Intel(R) UHD Graphics"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=UHD+Graphics"
CoInstallers:"oem299.inf,iADLPD_w10_DS,Internal,Intel(R) UHD Graphics Family"
Color Table Entries:"4294967296"
Dedicated Video Memory:"Not Available"
Driver:"igdkmdn64.sys"
Driver Date:"10/05/2023 08:00 PM"
Driver Path:"C:\windows\system32\DriverStore\FileRepository\iigd_dch.inf_amd64_da775d7ecf291310\igdkmdn64.sys"
Driver Provider:"Intel Corporation"
Driver Version:"31.0.101.4887"
INF:"oem299.inf"
INF Section:"iADLPD_w10_DS"
Install Date:"Not Available"
Installed Drivers:"<>,C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_da775d7ecf291310\igd10iumd64.dll,C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_da775d7ecf291310\igd10iumd64.dll,C:\windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_da775d7ecf291310\igd12umd64.dll"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"Not Available"
Location:"PCI bus 0, device 2, function 0"
Manufacturer:"Intel Corporation"
Microsoft DirectX* Version:"11.X"
Monochrome:"No"
Number of Colors:"4294967296"
Number of Video Pages:"Not Available"
PNP Device ID:"PCI\VEN_8086&DEV_4626&SUBSYS_89C0103C&REV_0C\3&11583659&0&10"
Power Management Capabilities:"Not Available"
Power Management Supported:"Not Available"
Refresh Rate - Current:"60 Hz"
Refresh Rate - Maximum:"75 Hz"
Refresh Rate - Minimum:"50 Hz"
Resolution:"1920 X 1080"
Scan Mode:"Noninterlaced"
Service Name:"igfxn"
Status:"OK"
Video Architecture:"VGA"
Video Memory:"Unknown"
Video Processor:"Intel(R) UHD Graphics Family"
- "NVIDIA RTX A2000 8GB Laptop GPU"
Adapter Compatibility:"NVIDIA"
Adapter DAC Type:"Integrated RAMDAC"
Adapter RAM:"4.00 GB"
Availability:"Running or Full Power"
Bits Per Pixel:"32"
Caption:"NVIDIA RTX A2000 8GB Laptop GPU"
CoInstallers:"oem106.inf,Section122,Integrated RAMDAC,NVIDIA RTX A2000 8GB Laptop GPU"
Color Table Entries:"4294967296"
Dedicated Video Memory:"Not Available"
Driver:"nvlddmkm.sys"
Driver Date:"10/12/2023 08:00 PM"
Driver Path:"C:\windows\system32\DriverStore\FileRepository\nvbl.inf_amd64_104946ac97025119\nvlddmkm.sys"
Driver Provider:"NVIDIA"
Driver Version:"31.0.15.2919"
INF:"oem106.inf"
INF Section:"Section122"
Install Date:"Not Available"
Installed Drivers:"C:\windows\System32\DriverStore\FileRepository\nvbl.inf_amd64_104946ac97025119\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nvbl.inf_amd64_104946ac97025119\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nvbl.inf_amd64_104946ac97025119\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nvbl.inf_amd64_104946ac97025119\nvldumdx.dll"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"Not Available"
Location:"PCI bus 1, device 0, function 0"
Manufacturer:"NVIDIA"
Microsoft DirectX* Version:"DirectX 12"
Monochrome:"No"
Number of Colors:"4294967296"
Number of Video Pages:"Not Available"
PNP Device ID:"PCI\VEN_10DE&DEV_25BA&SUBSYS_89C1103C&REV_A1\4&1452E6E&0&0008"
Power Management Capabilities:"Not Available"
Power Management Supported:"Not Available"
Refresh Rate - Current:"60 Hz"
Refresh Rate - Maximum:"0 Hz"
Refresh Rate - Minimum:"Not Available"
Resolution:"1920 X 1080"
Scan Mode:"Noninterlaced"
Service Name:"nvlddmkm"
Status:"OK"
Video Architecture:"VGA"
Video Memory:"Unknown"
Video Processor:"NVIDIA RTX A2000 8GB Laptop GPU"
- "Memory"
Physical Memory (Available):"19.88 GB"
Physical Memory (Installed):"32 GB"
Physical Memory (Total):"31.64 GB"
- "Controller0ChannelADimm0"
Capacity:"32 GB"
Channel:"Bottom-Slot 1(left)"
Configured Clock Speed:"4800 MHz"
Configured Voltage:"1100 millivolts"
Data Width:"64 bits"
Form Factor:"SODIMM"
Interleave Position:"Noninterleaved"
Manufacturer:"Samsung"
Maximum Voltage:"Not Available"
Memory Type:"Unknown"
Minimum Voltage:"Not Available"
Part Number:"M425R4GA3BB0-CQKOL"
Serial Number:"042F6951"
Status:"Not Available"
Type:"Synchronous"
- "Motherboard"
Availability:"Running or Full Power"
BIOS:"U97 Ver. 01.11.04, HPQOEM - 0"
Caption:"Motherboard"
Chipset:"Not Available"
Date:"05/09/2024 08:00 PM"
Install Date:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Manufacturer:"HP"
Model:"Not Available"
Part Number:"Not Available"
PNP Device ID:"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"Not Available"
Product:"89C0"
Serial Number:"PQZJK018JHA00L"
Status:"OK"
Version:"KBC Version 11.6A.00"
- "Networking"
Intel ® Network Connections Install Options:"Not Available"
Intel ® Network Connections Version:"Not Available"
Intel ® PROSet/Wireless Software Version:"Not Available"
- "Bluetooth Device (Personal Area Network)"
Availability:"Running or Full Power"
Caption:"Bluetooth Device (Personal Area Network)"
CoInstallers:"Not Available"
Default IP Gateway:"Not Available"
DHCP Enabled:"Yes"
DHCP Lease Expires:"Not Available"
DHCP Lease Obtained:"Not Available"
DHCP Server:"Not Available"
Driver:"bthpan.sys"
Driver Date:"06/21/2006 12:00 AM"
Driver Path:"C:\windows\system32\drivers\bthpan.sys"
Driver Provider:"Microsoft"
Driver Version:"10.0.22621.2506"
Index:"0003"
INF:"bthpan.inf"
INF Section:"BthPan.Install"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"Not Available"
IP Subnet:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"08/10/2024 05:50 PM"
Location:"Not Available"
MAC Address:"F4:CE:23:E3:14:66"
Manufacturer:"Microsoft"
Net Connection ID:"Bluetooth Network Connection"
NetCfgInstanceId:"{D838D4BB-97D1-40AF-B4DA-DDF25178DE8B}"
PNP Device ID:"BTH\MS_BTHPAN\6&2A310CF2&0&2"
Port:"Not Available"
Power Management (Low Power):"Not Available"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"Bluetooth Device (Personal Area Network)"
Service Name:"BthPan"
Status:"Enabled"
Type:"Ethernet 802.3"
- "Service Bindings"
Client for Microsoft Networks:
File and Printer Sharing for Microsoft Networks:
Internet Protocol Version 4 (TCP/IPv4):
Internet Protocol Version 6 (TCP/IPv6):
Link-Layer Topology Discovery Mapper I/O Driver:
Link-Layer Topology Discovery Responder:
Microsoft LLDP Protocol Driver:
Npcap Packet Driver (NPCAP):
- "Intel(R) Wi-Fi 6E AX211 160MHz"
Access Point:"58:d9:d5:99:1c:c5"
Authentication:"WPA2-Personal"
Availability:"Running or Full Power"
- "Caption":"Intel(R) Wi-Fi 6E AX211 160MHz"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Wi+Fi+6E+AX211+160MHz"
Channel:"161"
Cipher:"CCMP"
CoInstallers:"Not Available"
Connection Mode:"Auto Connect"
Default IP Gateway:"192.168.0.1;fe80::5ad9:d5ff:fe99:1cc0"
DHCP Enabled:"Yes"
DHCP Lease Expires:"08/11/2024 05:51 PM"
DHCP Lease Obtained:"08/10/2024 05:51 PM"
DHCP Server:"192.168.0.1"
Driver:"Netwtw14.sys"
Driver Date:"03/10/2024 12:00 AM"
Driver Path:"C:\windows\system32\DriverStore\FileRepository\netwtw6e.inf_amd64_5433b0cac0a04d0e\Netwtw14.sys"
Driver Provider:"Intel"
Driver Version:"23.40.0.4"
Index:"0001"
INF:"oem105.inf"
INF Section:"Install_GEN_SLR_GfP2_211_AX_6G_2x2_WinT"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"192.168.0.188;fe80::2852:6443:f38c:2b26;2601:154:8300:2dc:d850:fb33:2984:42f0;2601:154:8300:2dc:c951:5a8a:5d82:da3d"
IP Subnet:"255.255.255.0;64;128;64"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"08/10/2024 05:50 PM"
Location:"PCI bus 0, device 20, function 3"
MAC Address:"F4:CE:23:E3:14:62"
Manufacturer:"Intel Corporation"
Net Connection ID:"Wi-Fi"
NetCfgInstanceId:"{7AF2EE9F-5A65-4033-B59A-CF3139ADB209}"
Network Name:"BlackHawk_5G"
Network Type:"Infrastructure"
PNP Device ID:"PCI\VEN_8086&DEV_51F0&SUBSYS_00948086&REV_01\3&11583659&0&A3"
Port:"Not Available"
Power Management (Low Power):"Not Available"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Active: Yes, EnableWakeOnMagicPacketOnly: No"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"Intel(R) Wi-Fi 6E AX211 160MHz"
Profile:"BlackHawk_5G"
Radio Type:"802.11ac"
Receive Rate:"866.7 Mbps"
Service Name:"Netwtw14"
Signal Strength:"87%"
State:"connected"
Status:"Enabled"
Transmit Rate:"780 Mbps"
Type:"Ethernet 802.3"
- "Service Bindings"
Bridge Driver:
Client for Microsoft Networks:
File and Printer Sharing for Microsoft Networks:
Internet Protocol Version 4 (TCP/IPv4):
Internet Protocol Version 6 (TCP/IPv6):
Link-Layer Topology Discovery Mapper I/O Driver:
Link-Layer Topology Discovery Responder:
Microsoft LLDP Protocol Driver:
Npcap Packet Driver (NPCAP):
QoS Packet Scheduler:
VirtualBox NDIS6 Bridged Networking Driver:
- "Settings"
*DeviceSleepOnDisconnect:Sleep on WoWLAN Disconnect:"Disabled (0)"
*PacketCoalescing:Packet Coalescing:"Enabled (1)"
*PMARPOffload:ARP offload for WoWLAN:"Enabled (1)"
*PMNSOffload:NS offload for WoWLAN:"Enabled (1)"
*PMWiFiRekeyOffload:GTK rekeying for WoWLAN:"Enabled (1)"
*WakeOnMagicPacket:Wake on Magic Packet:"Enabled (1)"
*WakeOnPattern:Wake on Pattern Match:"Enabled (1)"
ChannelWidth24:Channel Width for 2.4GHz:"Auto (1)"
ChannelWidth52:Channel Width for 5GHz:"Auto (1)"
ChannelWidth6:Channel Width for 6GHz:"Auto (1)"
CtsToItself:Mixed Mode Protection:"RTS/CTS Enabled (0)"
FatChannelIntolerant:Fat Channel Intolerant:"Disabled (0)"
IbssTxPower:Transmit Power:"5. Highest (100)"
IEEE11nMode:802.11n/ac/ax Wireless Mode:"4. 802.11ax (3)"
Is6GhzBandSupported:Ultra High Band (6GHz):"Enabled (1)"
MIMOPowerSaveMode:MIMO Power Save Mode:"Auto SMPS (0)"
RoamAggressiveness:Roaming Aggressiveness:"3. Medium (2)"
RoamingPreferredBandType:Preferred Band:"1. No Preference (0)"
ThroughputBoosterEnabled:Throughput Booster:"Disabled (0)"
uAPSDSupport:U-APSD support:"Disabled (0)"
WirelessMode:802.11a/b/g Wireless Mode:"6. Dual Band 802.11a/b/g (34)"
- "Realtek USB GbE Family Controller"
Availability:"Running or Full Power"
Caption:"Realtek USB GbE Family Controller"
CoInstallers:"Not Available"
Default IP Gateway:"Not Available"
DHCP Enabled:"Yes"
DHCP Lease Expires:"Not Available"
DHCP Lease Obtained:"Not Available"
DHCP Server:"Not Available"
Driver:"rtu53cx22x64.sys"
Driver Date:"06/08/2022 12:00 AM"
Driver Path:"C:\windows\system32\DriverStore\FileRepository\rtu53cx22x64.inf_amd64_153d0f746640f33c\rtu53cx22x64.sys"
Driver Provider:"Realtek"
Driver Version:"1153.8.608.2022"
Index:"0015"
INF:"oem173.inf"
INF Section:"RTL8153BCx64_Dis_SS_Hide_S5Wol_Dis_1mA.ndi.NT"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"Not Available"
IP Subnet:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"08/10/2024 05:50 PM"
Location:"Port_#0004.Hub_#0003"
MAC Address:"B0:7B:25:91:13:18"
Manufacturer:"Realtek"
Net Connection ID:"Ethernet 3"
NetCfgInstanceId:"{E8D1C2BD-F86C-47CF-A47F-3A3574457F6A}"
PNP Device ID:"USB\VID_0BDA&PID_8153\111000001"
Port:"Not Available"
Power Management (Low Power):"Not Available"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Active: Yes, EnableWakeOnMagicPacketOnly: No"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"Realtek USB GbE Family Controller"
Service Name:"rtu53cx22x64"
Status:"Enabled"
Type:"Ethernet 802.3"
- "Service Bindings"
Bridge Driver:
Client for Microsoft Networks:
File and Printer Sharing for Microsoft Networks:
Internet Protocol Version 4 (TCP/IPv4):
Internet Protocol Version 6 (TCP/IPv6):
Link-Layer Topology Discovery Mapper I/O Driver:
Link-Layer Topology Discovery Responder:
Microsoft LLDP Protocol Driver:
Npcap Packet Driver (NPCAP):
QoS Packet Scheduler:
VirtualBox NDIS6 Bridged Networking Driver:
- "Settings"
*EEE:Energy-Efficient Ethernet:"Enabled (1)"
*FlowControl:Flow Control:"Rx & Tx Enabled (3)"
*IPChecksumOffloadIPv4:IPv4 Checksum Offload:"Rx & Tx Enabled (3)"
*JumboPacket:Jumbo Frame:"Disabled (1514)"
*LsoV2IPv4:Large Send Offload v2 (IPv4):"Enabled (1)"
*LsoV2IPv6:Large Send Offload v2 (IPv6):"Enabled (1)"
*PMARPOffload:ARP Offload:"Enabled (1)"
*PMNSOffload:NS Offload:"Enabled (1)"
*PriorityVLANTag:Priority & VLAN:"Priority & VLAN Enabled (3)"
*RscIPv4:Recv Segment Coalescing (IPv4):"Enabled (1)"
*RscIPv6:Recv Segment Coalescing (IPv6):"Enabled (1)"
*SpeedDuplex:Speed & Duplex:"Auto Negotiation (0)"
*TCPChecksumOffloadIPv4:TCP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"
*TCPChecksumOffloadIPv6:TCP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"
*UDPChecksumOffloadIPv4:UDP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"
*UDPChecksumOffloadIPv6:UDP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"
*WakeOnMagicPacket:Wake on Magic Packet:"Enabled (1)"
*WakeOnPattern:Wake on pattern match:"Enabled (1)"
AdvancedEEE:Advanced EEE:"Disabled (0)"
BatteryModeLinkSpeed:Battery Mode Link Speed:"Not Speed Down (0)"
EnableAdaptiveLinkCap:Adaptive Link Speed:"Disabled (0)"
EnableExtraPowerSaving:Idle Power Saving:"Enabled (1)"
EnableExtraTransmissionParm:Miscellaneous Transfer Settings:"Enabled (1)"
EnableGreenEthernet:Green Ethernet:"Enabled (1)"
S5WakeOnLan:Shutdown Wake-On-Lan:"Enabled (1)"
WakeOnLinkChange:Wake on link change:"Enabled (1)"
WolShutdownLinkSpeed:WOL & Shutdown Link Speed:"10 Mbps First (0)"
- "VirtualBox Host-Only Ethernet Adapter"
Availability:"Running or Full Power"
Caption:"VirtualBox Host-Only Ethernet Adapter"
CoInstallers:"Not Available"
Default IP Gateway:"Not Available"
DHCP Enabled:"No"
DHCP Lease Expires:"Not Available"
DHCP Lease Obtained:"Not Available"
DHCP Server:"Not Available"
Driver:"VBoxNetAdp6.sys"
Driver Date:"01/15/2024 12:00 AM"
Driver Path:"C:\windows\system32\DRIVERS\VBoxNetAdp6.sys"
Driver Provider:"Oracle Corporation"
Driver Version:"7.0.14.11095"
Index:"0016"
INF:"oem213.inf"
INF Section:"VBoxNetAdp6.ndi"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"169.254.166.37;fe80::96b5:bb9f:4425:9c96"
IP Subnet:"255.255.0.0;64"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"08/10/2024 05:50 PM"
Location:"Not Available"
MAC Address:"0A:00:27:00:00:07"
Manufacturer:"Oracle Corporation"
Net Connection ID:"VBox-Host-Only-Adapter"
NetCfgInstanceId:"{2915BD00-47CA-4E43-A15A-79DC35F3BE35}"
PNP Device ID:"ROOT\NET\0000"
Port:"Not Available"
Power Management (Low Power):"Not Available"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"VirtualBox Host-Only Ethernet Adapter"
Service Name:"VBoxNetAdp"
Status:"Enabled"
Type:"Ethernet 802.3"
- "Service Bindings"
Bridge Driver:
Client for Microsoft Networks:
File and Printer Sharing for Microsoft Networks:
Internet Protocol Version 4 (TCP/IPv4):
Internet Protocol Version 6 (TCP/IPv6):
Link-Layer Topology Discovery Mapper I/O Driver:
Link-Layer Topology Discovery Responder:
Microsoft LLDP Protocol Driver:
Npcap Packet Driver (NPCAP):
QoS Packet Scheduler:
VirtualBox NDIS6 Bridged Networking Driver:
- "VirtualBox Host-Only Ethernet Adapter"
Availability:"Running or Full Power"
Caption:"VirtualBox Host-Only Ethernet Adapter"
CoInstallers:"Not Available"
Default IP Gateway:"Not Available"
DHCP Enabled:"No"
DHCP Lease Expires:"Not Available"
DHCP Lease Obtained:"Not Available"
DHCP Server:"Not Available"
Driver:"VBoxNetAdp6.sys"
Driver Date:"01/15/2024 12:00 AM"
Driver Path:"C:\windows\system32\DRIVERS\VBoxNetAdp6.sys"
Driver Provider:"Oracle Corporation"
Driver Version:"7.0.14.11095"
Index:"0021"
INF:"oem213.inf"
INF Section:"VBoxNetAdp6.ndi"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"169.254.213.20;fe80::8b15:b502:73f3:305d"
IP Subnet:"255.255.0.0;64"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"08/10/2024 05:50 PM"
Location:"Not Available"
MAC Address:"0A:00:27:00:00:16"
Manufacturer:"Oracle Corporation"
Net Connection ID:"Ethernet 4"
NetCfgInstanceId:"{C3B280E4-F84F-4EEC-A72C-290365BBCB2E}"
PNP Device ID:"ROOT\NET\0005"
Port:"Not Available"
Power Management (Low Power):"Not Available"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"VirtualBox Host-Only Ethernet Adapter"
Service Name:"VBoxNetAdp"
Status:"Enabled"
Type:"Ethernet 802.3"
- "Service Bindings"
Bridge Driver:
Client for Microsoft Networks:
File and Printer Sharing for Microsoft Networks:
Internet Protocol Version 4 (TCP/IPv4):
Internet Protocol Version 6 (TCP/IPv6):
Link-Layer Topology Discovery Mapper I/O Driver:
Link-Layer Topology Discovery Responder:
Microsoft LLDP Protocol Driver:
Npcap Packet Driver (NPCAP):
QoS Packet Scheduler:
VirtualBox NDIS6 Bridged Networking Driver:
- "VirtualBox Host-Only Ethernet Adapter #2"
Availability:"Running or Full Power"
Caption:"VirtualBox Host-Only Ethernet Adapter #2"
CoInstallers:"Not Available"
Default IP Gateway:"Not Available"
DHCP Enabled:"No"
DHCP Lease Expires:"Not Available"
DHCP Lease Obtained:"Not Available"
DHCP Server:"Not Available"
Driver:"VBoxNetAdp6.sys"
Driver Date:"01/15/2024 12:00 AM"
Driver Path:"C:\windows\system32\DRIVERS\VBoxNetAdp6.sys"
Driver Provider:"Oracle Corporation"
Driver Version:"7.0.14.11095"
Index:"0018"
INF:"oem213.inf"
INF Section:"VBoxNetAdp6.ndi"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"169.254.64.25;fe80::4281:fec8:7302:1788"
IP Subnet:"255.255.0.0;64"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"08/10/2024 05:50 PM"
Location:"Not Available"
MAC Address:"0A:00:27:00:00:0F"
Manufacturer:"Oracle Corporation"
Net Connection ID:"VBox-Host-Only-Adapter 2"
NetCfgInstanceId:"{817D4A4F-56EB-4287-B5D0-82DDD39F9D92}"
PNP Device ID:"ROOT\NET\0004"
Port:"Not Available"
Power Management (Low Power):"Not Available"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"VirtualBox Host-Only Ethernet Adapter"
Service Name:"VBoxNetAdp"
Status:"Enabled"
Type:"Ethernet 802.3"
- "Service Bindings"
Bridge Driver:
Client for Microsoft Networks:
File and Printer Sharing for Microsoft Networks:
Internet Protocol Version 4 (TCP/IPv4):
Internet Protocol Version 6 (TCP/IPv6):
Link-Layer Topology Discovery Mapper I/O Driver:
Link-Layer Topology Discovery Responder:
Microsoft LLDP Protocol Driver:
Npcap Packet Driver (NPCAP):
QoS Packet Scheduler:
VirtualBox NDIS6 Bridged Networking Driver:
- "VirtualBox Host-Only Ethernet Adapter #2"
Availability:"Running or Full Power"
Caption:"VirtualBox Host-Only Ethernet Adapter #2"
CoInstallers:"Not Available"
Default IP Gateway:"Not Available"
DHCP Enabled:"No"
DHCP Lease Expires:"Not Available"
DHCP Lease Obtained:"Not Available"
DHCP Server:"Not Available"
Driver:"VBoxNetAdp6.sys"
Driver Date:"01/15/2024 12:00 AM"
Driver Path:"C:\windows\system32\DRIVERS\VBoxNetAdp6.sys"
Driver Provider:"Oracle Corporation"
Driver Version:"7.0.14.11095"
Index:"0022"
INF:"oem213.inf"
INF Section:"VBoxNetAdp6.ndi"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"169.254.150.24;fe80::89ec:63b4:311f:ad21"
IP Subnet:"255.255.0.0;64"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"08/10/2024 05:50 PM"
Location:"Not Available"
MAC Address:"0A:00:27:00:00:1B"
Manufacturer:"Oracle Corporation"
Net Connection ID:"Ethernet 6"
NetCfgInstanceId:"{EF220B2D-A5C8-4AD3-B104-92A6C5FBC8FB}"
PNP Device ID:"ROOT\NET\0006"
Port:"Not Available"
Power Management (Low Power):"Not Available"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"VirtualBox Host-Only Ethernet Adapter"
Service Name:"VBoxNetAdp"
Status:"Enabled"
Type:"Ethernet 802.3"
- "Service Bindings"
Bridge Driver:
Client for Microsoft Networks:
File and Printer Sharing for Microsoft Networks:
Internet Protocol Version 4 (TCP/IPv4):
Internet Protocol Version 6 (TCP/IPv6):
Link-Layer Topology Discovery Mapper I/O Driver:
Link-Layer Topology Discovery Responder:
Microsoft LLDP Protocol Driver:
Npcap Packet Driver (NPCAP):
QoS Packet Scheduler:
VirtualBox NDIS6 Bridged Networking Driver:
- "Operating System"
.Net Framework Version:"4.0,4.8"
Boot Device:"\Device\HarddiskVolume1"
Internet Browser:"Google Chrome,127.0, Internet Explorer,11.1, Microsoft Edge,127.0"
Locale:"United States"
OS Manufacturer:"Microsoft Corporation"
OS Name:"Microsoft Windows 11 Pro"
Other OS Description:"Not Available"
Page File:"C:\pagefile.sys"
Page File Space:"2.00 GB"
Physical Memory (Available):"19.95 GB"
Physical Memory (Installed):"32 GB"
Physical Memory (Total):"31.64 GB"
System Directory:"C:\windows\system32"
Version:"10.0.22631 Build 22631"
Virtual Memory (Available):"20.99 GB"
Virtual Memory (Total):"33.64 GB"
Windows Directory:"C:\windows"
- "Installed Updates"
KB2468871:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2468871:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2468871v2:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2468871v2:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2478063:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2478063:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2504637:"Microsoft .NET Framework 4 Multi-Targeting Pack [4/5/2024]"
KB2533523:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2533523:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2544514:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2544514:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2600211:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2600211:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2600217:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2600217:"Microsoft .NET Framework 4 Extended [Not Available]"
KB5012170:"Security Update [11/29/2023]"
KB5026039:"Update [11/28/2023]"
KB5027397:"Update [3/23/2024]"
KB5031274:"Update [11/28/2023]"
KB5033055:"Update [11/28/2023]"
KB5040527:"Update [8/7/2024]"
KB5040568:"Update [8/7/2024]"
KB5041169:"Update [8/7/2024]"
- "Processor"
- "12th Gen Intel(R) Core(TM) i9-12900HK"
Architecture:"x64"
ATPO:"Not Available"
Availability:"Running or Full Power"
Caption:"Intel64 Family 6 Model 154 Stepping 3"
- "Chipset Name":"12th Gen Intel(R) Core(TM) i9-12900HK"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=12th+Gen++Core+i9+12900HK"
CPU Speed:"2.50 GHz"
Current Voltage:"2.0 volts"
Driver:"Not Available"
Driver Date:"04/21/2009 12:00 AM"
Driver Path:"C:\windows\system32\drivers\intelppm.sys"
Driver Provider:"Microsoft"
Driver Version:"10.0.22621.3672"
Ext. Family:"Not Available"
Family:"Not Available"
FPO:"Not Available"
INF:"cpu.inf"
INF Section:"IntelPPM_Inst.NT"
Install Date:"Not Available"
Last Error Code:"Not Available"
Level 1 Cache:"14 x 288 KB"
Level 2 Cache:"14 x 11776 KB"
Level 3 Cache:"24 MB"
Load:"3%"
Manufacturer:"GenuineIntel"
Model:"154"
Name:"12th Gen Intel(R) Core(TM) i9-12900HK"
Number of Cores:"14"
Number of Cores Enabled:"14"
Number of Logical Processors:"20"
Part Number:"To Be Filled By O.E.M."
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Processor ID:"BFEBFBFF000906A3"
Revision:"Not Available"
Serial Number:"To Be Filled By O.E.M."
Service Name:"intelppm"
Status:"OK"
Stepping:"3"
Version:"Not Available"
- "Storage"
- "SAMSUNG MZVL21T0HCLR-00BH1"
Capablities:"Random Access, Supports Writing"
Caption:"SAMSUNG MZVL21T0HCLR-00BH1"
Cylinder - Total:"124519"
Description:"Disk drive"
Driver:"Not Available"
Driver Date:"06/21/2006 12:00 AM"
Driver Version:"10.0.22621.3672"
Error Code:"Device is working properly"
Firmware Revision:"HPS3NGXH"
Heads - Total:"255"
Index:"0"
INF:"disk.inf"
Install Date:"Not Available"
Interface Type:"SCSI"
Manufacturer:"(Standard disk drives)"
Model:"SAMSUNG MZVL21T0HCLR-00BH1"
Name:"\\.\PHYSICALDRIVE0"
Partitions:"3"
Physical Sector Size:"4096"
PNP Device ID:"SCSI\DISK&VEN_NVME&PROD_SAMSUNG_MZVL21T0\5&382EE30C&0&000000"
Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available"
SCSI Bus:"0"
SCSI LUN:"0"
SCSI Port:"0"
Sectors - Per Track:"63"
Sectors - Total:"2000397735"
Serial Number:"0025_38BC_21C2_2163."
Size:"953.86 GB"
Size – Available:"233.15 GB"
Status:"OK"
Tracks - Per Cylinder:"255"
Tracks - Total:"31752345"
- "C:"
Availability:"Not Available"
Caption:"C:"
Compression Method:"Not Compressed"
Description:"Local Fixed Disk"
File System:"NTFS"
Name:"Windows"
Serial Number:"B8810738"
Size:"952.69 GB"
Size – Available:"233.13 GB"
Status:"Not Available"
Volume Dirty:"No"

-----------------------------------

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Sazirah
Employee
1,564 Views

Hi ThanjaiSwami,


Thank you for your reply.


We are glad the issue has resolved. Since the issue has resolved, we would like to get your agreement to close this case at our end. However, if you still have any enquiries related to this case, please let us know and we will assist you.


Best Regards,

Sazzy_Intel


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