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Hello RogerH,
Thank you for posting in Intel Ethernet Communities.
For us to further check the issue, please provide the following details.
- Kindly tell us the complete model of your Ethernet Network card.
- Please provide the link of the driver that you are trying to install.
- Kindly send us a screenshot of the error that you encounter.
If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.
Best regards,
Michael L.
Intel® Customer Support
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Hello RogerH,
I hope you're having a wonderful day. I am just sending a soft follow up on the information that we requested for us to further assist you. We will wait for your reply.
If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.
Best regards,
Michael L.
Intel® Customer Support
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Well.. so far the forums have not allowed me to post a reply... let's see if this works.
I have yet to successfully upload anything to the forum to allow screenshots to be shared with you, which is why I posted the full text of the error message.
It's the primary NIC in my machine where I'm having the problem, so scheduling downtime to acquire this is indeed a challenge.
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Hello RogerH,
I am sorry to hear that and your post today was successfully posted. I will have your profile checked on why you cannot post a reply or upload photos.
And regarding the photos, you may try sending it to my via direct message.
If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.
Best regards,
Michael L.
Intel® Customer Support
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Hello RogerH,
I hope you are having a good day. Regarding your difficulty in posting a reply and photos on your thread. Please help provide the following details.
- Screen shot of the response window when you cannot post a response.
- Browsers and versions used?
- Have you tried accessing the community using a different browser?
- What is the error encountered when you tried to attach a file? Please provide a screenshot as well.
If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.
Best regards,
Michael L.
Intel® Customer Support
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Hello RogerH,
I hope you're having a wonderful day. I am just sending a soft follow up on the information that we requested for us to further assist you. We will wait for your reply.
If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.
Best regards,
Michael L.
Intel® Customer Support
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Hello RogerH,
I am sending another follow up on the information that I requested.
Since we have not heard back from you, I need to close this inquiry.
If you need further assistance, please post a new question.
Thank you and stay safe.
Best regards,
Michael L.
Intel® Customer Support

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