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JBend5
Beginner
682 Views

Internet resets - tried everything - Intel(R) Ethernet Connection (2) I219-V

Hi

 

I have tried different drivers, updated everything( i think), I have tried 2 different routers - but my problem persists. My internet will drop for maybe 10-30 seconds, then I will be connected again. This is ethernet.

It will happen maybe 2-3 times a day (from what I experience.

 

The error I see every time in error log is this :

 

"The network interface "Intel(R) Ethernet Connection (2) I219-V" has begun resetting. There will be a momentary disruption in network connectivity while the hardware resets. Reason:The network driver requested that it be reset"

ID : 10400

 

Attached is SSU report.

 

Please advise.

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3 Replies
CrisselleF_C_Intel
Moderator
175 Views

Hello JBend5, Thank you for posting in Intel Ethernet Communities. We can't seem to find the attached file. Kindly attached the SSU log to this thread: https://forums.intel.com/s/question/0D50P00004IN5shSAD/internet-resets-tried-everything-intelr-ether... Please provide the details below as this may help us in checking the problem. 1.) Can you share when did you first encounter the error? 2.) Is there any changes on the system prior to the error? Looking forward to your response. Best regards, Crisselle C Intel Customer Support Under Contract to Intel Corporation
CrisselleF_C_Intel
Moderator
175 Views

Hello JBend5, We'd like to follow up the requested information for us to check the problem. Looking forward to your response. Best regards, Crisselle C Intel Customer Support Under Contract to Intel Corporation
CrisselleF_C_Intel
Moderator
175 Views

Hello JBend5, Please provide the requested information for us to check the problem. Looking forward to your response. Best regards, Crisselle C Intel Customer Support Under Contract to Intel Corporation
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