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Killer E2600 Driver fails to load with Code 37, when booting Windows 11 22H2 in Safe Mode

FGG1
Beginner
1,321 Views

Latest Killer E2600 driver fails to load with error code 37 when booting Windows 11 22H2 in Safe Mode. Who is supposed to fix this problem? Microsoft or Intel?

See messages and screen shots below:

FGG1_2-1669276261966.png

Same problem with Drivers 1168.5.112.2022 and 1168.10.720.2022:

 

FGG1_1-1669276151999.png

 

FGG1_0-1669276081460.png

To work around this problem, I had to load an old Microsoft driver from 2015

FGG1_3-1669276416141.png

 

 

 

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5 Replies
DeividA_Intel
Employee
1,272 Views

Hello FGG1,  


  

Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with your Intel® Killer™ Ethernet E2600.   


  

In order to better assist you, please provide the following:  


1. Is this a laptop or desktop computer?

2. Is this issue only present in safe mode?

3. Do you see the issue when booting into regular Windows?

4. Have you tried with the drivers from the computer manufacturer?



Regards,  

Deivid A.  

Intel Customer Support Technician  


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FG
New Contributor I
871 Views

1) This is a desktop Dell XPS 8940.

2) This problem is only in safe mode

3) No problems booting in regular Windows

4) Yes, and get the same issue in safe mode.

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DeividA_Intel
Employee
1,246 Views

Hello FGG1,  


  

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   


  

Regards,  

Deivid A.  

Intel Customer Support Technician  


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DeividA_Intel
Employee
1,223 Views

Hello FGG1, 


 

I was checking your thread and see that we have not heard back from you.  


I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread. 


 

Regards,  

Deivid A.  

Intel Customer Support Technician  


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FG
New Contributor I
857 Views

The same problem is now happening also with Intel Wi-Fi AC 9260 on a Lenovo Yoga 920 Laptop.

The driver fails to Initialize in Safe Mode with (Code 37).

Windows 11 Build 22621.2506.

Screenshot (3).pngScreenshot (4).png

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