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I have a NUV517RYH, running ESXi 5.5.
Has been working fine for 8 months.
Today, when I powered it on, I can no longer ping it from local switch.
I have done all the basic things e.g.
- verified cable, connected laptop to port, so cable and port are good
- turned on debugs on the switch to watch for ICMP packets
- from the ESX console, ping the switch fails, no ICMP packets seen
BIOS is RYBDWI35.86A.0246.2015.0309.1355 as seen on screen upon accessing via F2.
Any help is appreciated.
Thanks
Jas
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Hi Jason-m,
Thank you for the post. I understand there is issue on the ethernet port and you have done some basic tests, would you also provide me the driver version, I would like to check if you have upgraded to the latest driver.
Since this is a NUC concern, I can assist you by fowarding to the NUC support for them to better assist you.
Thanks,
wb
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Hi jason-m,
Let's try to narrow down the issue. You are using an older BIOS version, the latest version of the BIOS for the Intel® NUC Kit 517RYH is 0354.
Verify is NUC contains the latest Chipset and Management Engine drivers
https://downloadcenter.intel.com/product/87570/Intel-NUC-Kit-NUC5i7RYH Drivers & Software
Regards,
Mike C
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Mike,
The link in your thread sends me to a PAGE NOT FOUND.
Is there an actual link to the BIOS version 0354 you mentioned ?
Right now, the Ethernet port is back working ?
All I did was to boot into BIOS and just try to capture some information, then simply rebooted and pinging ok.
I would like to have the BIOS ready in case this happens again.
Just concerned that even upgrading BIOS is going to cause me a problem.
Thank you
Jas
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Hi jason-m,
It is possible to download all the drivers, BIOS files and device manuals at https://downloadcenter.intel.com/ https://downloadcenter.intel.com/
Just type the NUC model on the search box: 5i7RYH then, sort by BIOS in the first column.
I verified the link and it is working now.
https://downloadcenter.intel.com/product/87570/Intel-NUC-Kit-NUC5i7RYH Drivers & Software
Let me know how it works.
Regards,
Mike C
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