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Networking device did not have driver installed

Hassan_30
Beginner
494 Views

We are attempting to reimage brand new laptops using Microsoft Deployment Toolkit and cannot get past the following error message:

"A connection to the deployment share... could not be made. The following networking device did not have a driver installed. PCI\VEN_8086&DEV_15FC&SUBSYS_22C917AA&REV20"

The model is Lenovo 

T14 Gen 2 (Type 20W0, 20W1) Laptop (ThinkPad) - Type 20W1

Where can we find this driver so we can reimage our laptops?

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3 Replies
Caguicla_Intel
Moderator
472 Views

Hello Hassan_30,


Thank you for posting in Intel Ethernet Communities. 


We understand that this is an Ethernet controller that's embedded with Lenovo system. For Original Equipment Manufacturer(OEM) on-board Ethernet controller, we'd like to set your expectation that we have a limited support and it would be best if you can also get in touch with Lenovo for further support since they have customized drivers and software to enable or alter features on your system. They are in best position where you can seek assistance so you don’t lose features or customizations of the Ethernet controller.


Additionally, we tried looking for the specifications of Lenovo T14 Gen 2 (Type 20W0, 20W1) Laptop (ThinkPad) - Type 20W1 from link below, but there is no indication of the exact model of the networking device on this laptop. With this, we highly suggest contacting Lenovo support for further assistance. You will find links below for list of System Manufacturers and Lenovo support site.

https://www.lenovo.com/sg/en/laptops/thinkpad/thinkpad-t-series/T14-G2-Intel/p/22TPT14T4N2?orgRef=https%253A%252F%252Fwww.google.com%252F&cid=sg:sem|se|google|dsa-na-en-dsa-amd|thinkpad|||13438272377|129314005408|dsa-1442201855646|dsa|mixed|all&gclid=EAIaIQobChMIypHM2dXw-QIVaJJmAh0rqwohEAAYASAAEgKhJPD_BwE


System Manufacturers

https://www.intel.com/content/www/us/en/support/topics/OEMs.html


Lenovo Support

http://support.lenovo.com/


Feel free to let us know if you have questions or clarifications. 


Awaiting to your reply. 


We will follow up after 3 business days in case we don't hear from you. 


Best regards,

Crisselle C.

Intel® Customer Support


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Caguicla_Intel
Moderator
440 Views

Hello Hassan_30,


Good day!


This is just a follow up to check if you received our initial response. If yes, please confirm and advise if there is any additional assistance needed on this matter.


We hope to hear from you soon. 


Should there be no reply, I’ll make sure to reach out after 3 business days. 


Best regards,

Crisselle C.

Intel Customer Support


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Caguicla_Intel
Moderator
432 Views

Hello Hassan_30,


I hope this message finds you well!


Please be informed that we will now close this request since we haven't received any response from our previous follow ups. Just feel free to post a new question if you may have any other inquiry in the future as this thread will no longer be monitored.


Thank you for choosing Intel and stay safe!


Best regards,

Crisselle C.

Intel Customer Support


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