Community
cancel
Showing results for 
Search instead for 
Did you mean: 
MBrow13
Beginner
2,905 Views

No Intel(r) Adapters are present in this computer

Windows 8.1 Enterprise 64 bit edition

ASRock QC 5000 ITX Mainboard

Intel Desktop CT GBe PCIe adapter

Using Proset release 21

The OS will automatically detect and bring the card up. What I'm needing in addition is the ANS suite so I can team adapters in a LAG.

The OS installation is brand new as of 4 hours ago to a 240GB SSD.

0 Kudos
7 Replies
KL2
Valued Contributor I
533 Views

http://www.intel.com/content/www/us/en/support/network-and-i-o/ethernet-products/000005734.html Learn Which Intel® Ethernet Adapters Are Supported in Windows 8.1*

In box support: Yes

Full support: No

In short, Windows 8.1 contains a driver for that device, but Intel does not supply a newer driver than the one built into Windows 8.1. So, the installer is correct in that it cannot see a compatible driver for that O/S for your given device.

MBrow13
Beginner
533 Views

Re-Read where I said:

The OS will automatically detect and bring the card up*this is a given*. What I'm needing in addition is the ANS suite so I can team adapters in a LAG.

I get it that there are inbuilt drivers with Windows 8.1 I don't need the driver install. I need a method for installing ANS so I can effectively setup a LAG TEAM.

http://www.intel.com/content/www/us/en/support/network-and-i-o/ethernet-products/000005504.html "Drivers and software for Intel® Ethernet Adapters lists driver downloads for Intel® Ethernet Adapters that include Intel® Advanced Network Services (Intel® ANS) teaming software. A separate download for teaming software is not required or available."

This is baffling to say the least. You can't selectively install ANS without the driver installation function be selected parenthetical.

idata
Community Manager
533 Views

Hi Cymatikana,

 

 

Thank you for the post. Gize2 has pointed it out. The CT desktop adapter does not have the full support driver (which contains the ANS) in Windows 8.1, you may refer to this website for reference

 

http://www.intel.com/content/www/us/en/support/network-and-i-o/ethernet-products/000005734.html

 

 

The table in the website shows CT desktop adapter can be supported in Windows 8.1 with built-in driver from the OS but there is no ANS driver for teaming.

 

 

Hope the above clarified.

 

 

Thanks,

 

wb

 

MBrow13
Beginner
533 Views

Thanks. I manually extracted Proset and the readme file isn't clear on this and how I found my way to the forums here. The other tidbit of confusion is that I had this working with the exact same adapters in Windows 7 with ANS. So the limitation is an artificially imposed one

MBrow13
Beginner
533 Views

To add further confusion:

Click or the topic for details:

Download Intel® ANS teaming softwareInstall Intel® ANS teaming softwareSupported adapters

Teaming options are supported for Windows versions where the following Intel adapters receive full software support:

  • Intel® Server Adapters
  • Converged Network adapters
  • Intel® Gigabit CT Desktop Adapter
https://www-ssl.intel.com/content/www/us/en/support/network-and-i-o/ethernet-products/000005962.html Support for Intel® PROSet and Intel® Advanced Network Services (Intel® ANS) provides information on adapters with full support for Windows 7* and later.When creating a team on a supported adapter, ports on non-supported adapters can display in the Intel® PROSet teaming wizard. Any port that displays in the Intel PROset teaming wizard can be included in a team including older Intel adapters and non-Intel adapters.Intel® PRO/100 and PRO/1000 adapters that plug into PCI or PCI-X* slots do not support Intel® ANS teaming in any Windows versions later than Windows Vista* and Windows Server* 2008.Some advanced features, including hardware offloading, are automatically disabled when non-Intel adapters are team members to assure a common feature set.TOE (TCP Offload Engine) enabled devices cannot be added to a team and do not display in the list of available adapters.Microsoft Windows Server 2012* NIC teamingTeaming featuresTeaming modesSettings (roles)Test switch configurationImplementation considerations, including throughput and resource issuesLinux Ethernet Bonding (channel bonding or teaming) in Linux1Advanced Networking Support (ANS) features are not available for Novell NetWare beginning with Intel netork adapter software release 12.1 and later. Software version 12.0, ANSNWARE.EXE, is available for download and contains the last version of drivers that implement ANS in Novell NetWare.

idata
Community Manager
533 Views

Hi Cymatikana,

 

 

Thank you for pointing this out. CT desktop adapter support teaming in other operating system such as Windows* 7, Windows 8 and others that is why it is included in the statement mentioned.

 

 

Based on this link, you can check the operating system that supports:

 

 

http://www.intel.ph/content/www/ph/en/support/network-and-i-o/ethernet-products/000005962.html

 

 

Hope this helps.

 

 

Rgds,

 

wb

 

 

idata
Community Manager
533 Views

Hi Cymatikana,

 

 

The CT desktop adapter has only in-box support for Win 8.1 as stated in the link mentioned earlier.

 

http://www.intel.com/content/www/us/en/support/network-and-i-o/ethernet-products/000005734.html

 

 

Thus external driver or ANS will not work. Please feel free to update me if you still have other inquiries. Thank you.

 

 

 

Rgds,

 

wb

 

Reply