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Problems with my NIC

indra0120
Beginner
1,859 Views

Hi, I'm having some issues with my network card on arch linux.

I described this issue in the arch forum already so to avoid repeating everything twice i will just link that conversation (it's just 8 posts so far):  https://bbs.archlinux.org/viewtopic.php?pid=2249813#p2249813

 

I'm really struggling to find a way to fix this issue, i thought maybe asking here would help me more since this is the official intel forum. 

 

NIC: Intel I219-V.

OS: Arch Linux 6.15.4-arch2-1 - Dual booted with Windows 11 (had Wake on Lan activated)

 

Some of the testing i discussed in the arch forum, since then i tried updating the NVM using the Ethernet update tool but this is the result:

indra0120_0-1751649347182.png

 

EDIT: I solved it by disabling Network Stack in the bios configuration. 

 

 

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5 Replies
pujeeth
Employee
1,679 Views

Hello indra0120,


Greetings!!


Thank you for reaching out to the Intel support. We acknowledge receipt of your concern and want to assure you that assisting you is our top priority. To effectively troubleshoot the issue you're facing, we require some additional information from your end.


 Could you kindly provide the following details:


1)Could you please provide the system details.

2)Please elaborate on the exact issue you are facing?


Regards,

Pujeeth

Intel Customer Support Technician


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pujeeth
Employee
1,678 Views

Hello indra0120,


Greetings!!


Thank you for reaching out to the Intel support. We acknowledge receipt of your concern and want to assure you that assisting you is our top priority. To effectively troubleshoot the issue you're facing, we require some additional information from your end.


 Could you kindly provide the following details:


1)Could you please provide the system details.

2)Please elaborate on the exact issue you are facing?


Regards,

Pujeeth

Intel Customer Support Technician



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Subhashish
Employee
1,591 Views

Hello indra0120,


Greetings !!



We have reviewed your queries on Arch Linux and this forum. We also notice below comment in end:


EDIT: I solved it by disabling Network Stack in the bios configuration. 


We would like to confirm whether the issue is resolved and if any other assistance is required from our end. Please feel free to write back in case of any other assistance required. Else we will proceed with closure of this ticket.



Regards,

Subhashish_Intel.


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pujeeth
Employee
1,338 Views

Hello indra0120,


Greetings!!


This is the first follow-up regarding the issue you reported to us.

We wanted to inquire whether you had the opportunity to review the information we requested.


Regards,

Pujeeth

Intel Customer Support Technician



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pujeeth
Employee
1,183 Views

Hello indra0120,


Greetings!!


This is the second follow-up regarding the reported issue. We're eager to ensure a swift resolution and would appreciate any updates or additional information you can provide.


Regards,

Pujeeth

Intel Customer Support Technician



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