Problems with the MAC-address in the ETHERNET CONVERGED NETWORK ADAPTER X520-DA1

[Hosting_Ukraine]

Hello. We have a lot network adapters, and they are all with the same MAC addresses - A0:36:9F:FF:FF:FF

Please tell me how to change MAC to different? 

Thanks

[Mike_Intel]

Hello Hosting_Ukraine,

Thank you for posting in Intel Ethernet Communities. 

For us to further check the issue, please provide the following details.

1. Where can you see that all of the cards have the same MAC address?
2. How many cards are affected?
3. Can you provide photos of one card on both sides for us to check and validate card.
4. When and where did you purchase these cards?
5. As per your profile you are from Ukraine, can you share which region you are located?

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

Best regards,

Michael L.

Intel® Customer Support Technician

[Mike_Intel]

Hello Hosting_Ukraine,

I hope you're having a wonderful day. I am just sending a follow up on the information that we requested below for us to assist you.

1. Where can you see that all of the cards have the same MAC address?
2. How many cards are affected?
3. Can you provide photos of one card on both sides for us to check and validate card.
4. When and where did you purchase these cards?
5. As per your profile you are from Ukraine, can you share which region you are located?

If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

Best regards,

Michael L.

Intel® Customer Support Technician

[Mike_Intel]

Hello Hosting_Ukraine,

I hope this message finds you well. I am just sending another follow up on the information that I requested. Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question. 

Thank you and stay safe.

Best regards,

Michael L.

Intel® Customer Support Technician