Not sure where to post this question, so I will start here. We are having difficulty with UEFI PXE boot on our computers. Legacy BIOS clients boot successfully. The PXE client reports an error, PXE-E16 No offer received. I cannot find this error in the specification. Can someone tell me what the error means?
We have 12 different sites across the organization and one is giving us this problem. We have not been able to find the cause, but we do have this error message and it would be helpful in our troubleshooting to know more about the error.
Yes, the problem is effecting all machines. The BIOS settings are the same. We have done a Wireshark trace and can see that the DHCP Requests and Offers are being sent.
Yes, BIOS versions are the same. This is across all UEFI devices, regardless of model. We did update the BIOS on one machine but received the same results.
We have 12 sites that we use for imaging. Only one site gives us the error. We are certain the problem is not in the client. We were hoping that we could gain insight into the specific error code, PXE-E16, to help us determine the cause of the error.
Thanks for the information. We have tried this solution with out success, as well as others such as disabling NetBIOS on the IPv4 properties of the NIC. What is troubling to me is that I cannot find any specific information on the PXE-E16 error. I have read the original specifications written by Intel and there is no reference to that error. I have not had any luck finding information on what causes the error. If I knew the specifics of the error, why it is generated, then I would hopefully have some idea on where to look for the problem.
We found the problem causing the error. There was a bad gateway address in DHCP for the network segment. Based on what I have learned through troubleshooting is that the E16 error has to do with the offer from the WDS server. Because of the bad gateway, this offer was not received by the client.