VLAN Configuration Not Supported on FZ-55 MK3 (New NIC Hardware)

[itzik1]

We have received new computers of model FZ-55 MK3.
On these systems, it is not possible to configure VLANs, apparently due to a newer generation network adapter that no longer supports Intel PROSet / Advanced Network Services (ANS).

Actions performed during troubleshooting:

1. Installed the latest drivers from the Panasonic support site.
2. Installed the latest drivers from Intel.
3. Attempted to configure VLANs using Intel command-line tools  "Intel-Ethernet_Cmdlets"
4. Installed the latest version of Intel PROSet.
5. Searched for an NVM/Firmware update that might enable VLAN functionality – no relevant update was found for this NIC.
6. BIOS has been updated to latest version: bios_55_v300_l21

Technical Comparison (Hardware IDs):

• FZ-55 MK2 (Working):
  PCI\VEN_8086&DEV_15FB&SUBSYS_833810F7&REV_20
• FZ-55 MK3 (Not Working):
  PCI\VEN_8086&DEV_0DC5&SUBSYS_833810F7&REV_01

Findings:

• On FZ-55 MK2 systems (With NIC model:), VLAN configuration works as expected.
• On FZ-55 MK3 systems (With NIC model:), VLAN configuration is not available at all.
• Although the adapter name appears identical, the underlying hardware is different.
• Based on system behavior and error messages, it appears that Intel no longer supports ANS/VLAN configuration via drivers on newer network adapters.

Conclusion:

This appears to be a hardware/architecture limitation or a removed feature, rather than a driver or configuration issue.

We would appreciate your clarification on the following:

1. Does the new network adapter (DEV_0DC5) support VLAN configuration at all?
2. If yes – what is the supported method (With or without Intel PROSet)?
3. Is there any alternative tool, firmware, or NVM update that enables this functionality?
4. Has Intel officially removed ANS/VLAN support on newer adapters?

Attached are comparison images of both systems for reference, as well as an image showing the error when using Ethernet-cmdlets to configure a VLAN

[Vik3]

Hello itzik1,

Thank you for reaching out to the Intel support. We acknowledge receipt of your concern and want to assure you that assisting you is our top priority. Could you please confirm if your query is related to the use of Intel products and solutions in regard to military, intelligence, nuclear/biochemical, defense, or space (MINDS) items?

Regards,

Vikas_Intel

[itzik1]

Hello,

Thank you for your response.

The inquiry is related to a computer used for testing equipment.

Please let me know if you need any additional information.

Best regards,
Itzik

[Vik3]

Hello itzik1,

Greetings for the day!

We are following up to check if you were able to find the information we requested. Kindly confirm at your earliest convenience, so that we can continue assisting you in resolving this matter.

Regards,

Vikas_Intel

[itzik1]

Hello,

Thank you for your follow-up.

I was not able to find the requested information, and I am currently stuck and unsure how to proceed. I would appreciate your guidance on the next steps.

Best regards,
Itzik

[Vik3]

Hello itzik1,

Thank you for your response. Could you please confirm the equipment is related to military, intelligence, nuclear/biochemical, defense, or space?

Regards,

Vikas_Intel

[itzik1]

Ohh, Yes Defense Systems.

[itzik1]

any new ? 

[Vik3]

Hello itzik1,

Greetings for the day!

We sent you an email requesting a few details regarding your query. Kindly respond with the required information so that we can assist you further with your concern.

Regards,

Vikas_intel

[IntelSupport]

Hello itzik1,

Greetings for the day,

We previously reached out requesting a few details regarding your query. Kindly provide the requested information by replying to our email so that we can check and assist you further with your concern.

Thank you for your cooperation.

Regards,

Adithya_intel