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i210 Ethernet Adapter PROM Programming

CBene2
Novice
4,847 Views

I have an Intel i210 designed into an embedded application and have prototypes in hand. The design is based on the reference design for the i210. I can see it on the PCIe bus using lspci and I can check it with the nvmcheck utility (MAC address is all 0's). The problem is that I cannot find the necessary software app to program the device and its PROM to set up the MAC address. Is there something in the preboot or proadmin packages that allow me to do this? Is there another hidden app somewhere?

 

Thanks!

 

1 Solution
Natalie_Z_Intel
Employee
2,755 Views

Hi, Chris! I passed your information over to Gregg as he covers your geographical territory and I believe that the two of you have been in contact. I was glad to make that connection for you. Also, there is another document, 513655 that will be added to the EDC by early next week, In the meantime I am going to send you an email with a temporary link to the document so that you do not have to wait for it to be published on the EDC. Check your email in the next few minutes. Have a wonderful day!! LynnZ.

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16 Replies
WILLIAM_C_Intel
Employee
2,755 Views

Hi Chris,

Welcome to Intel Embedded Community!

Intel® Ethernet Server Adapter I210 stores product configuration information in an Internal Non-Volatile Memory (iNVM) and in Flash memory. The I210 does not support an external EEPROM. The I210 supports a Flash-less mode where all the setup found normally in Flash memory are either set to their default, configured by software, or stored into memory. For more information please seehttps://www-ssl.intel.com/content/www/us/en/ethernet-controllers/i210-ethernet-controller-datasheet.html Intel® Ethernet Controller I210 Datasheet

In Intel download center, we only provide:

1. https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=11848&lang=eng&OSVersion=OS%20Independent&DownloadType=Documentation User Guides for Intel® Ethernet Adapters

2. https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22283&lang=eng Intel® Ethernet Connections CD

And I'll try to find the app which program the device and set up the MAC address for you later.

Hope helps

William

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WILLIAM_C_Intel
Employee
2,755 Views

Hi Chris,

I have found this tools for you, if you could access to IBL.

Document Id: 348742 , Intel® Network Connections Tools, 19.1 PV – LAN Software Tools – 18-Apr-2014

Good luck!

William

CBene2
Novice
2,755 Views

William,

Thanks for the link. I am able to download the software and run eeupdate. We're almost there. The i210 FAQ lists a document on IBL - 513655 which has pre-built images. Unfortunately I cannot locate said document as the only search result with that document # references back to the i210 FAQ.

 

Thanks

Chris

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Natalie_Z_Intel
Employee
2,755 Views

Hi, Chris! You can download document 348742 on the Embedded Design Center - http://www.intel.com/content/www/us/en/secure/intelligent-systems/privileged/quartzville-tools-284632.html Intel® Network Connections Tools. Click on the link that I provided. You may get a message that you need to login if you haven't already. To do this, go to http://edc.intel.com/ http://edc.intel.com and sign in (located at upper right of the page). Then you should be able to access the download. If you have any issues, go to the SEARCH bar at the top of the page and type in '348742', that should work for you, too.

Also, document 513655 is not currently on the EDC so I contacted Gregg Z, and Intel agent who covers your territory. He will help you get access to this document if you need it. Gregg will be in contact with you shortly.

Have a great day! LynnZ.

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Natalie_Z_Intel
Employee
2,756 Views

Hi, Chris! I passed your information over to Gregg as he covers your geographical territory and I believe that the two of you have been in contact. I was glad to make that connection for you. Also, there is another document, 513655 that will be added to the EDC by early next week, In the meantime I am going to send you an email with a temporary link to the document so that you do not have to wait for it to be published on the EDC. Check your email in the next few minutes. Have a wonderful day!! LynnZ.

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CBene2
Novice
2,755 Views

LynnZ,

Using both 513655 and 348742 documents I was able to successfully program the devices and my OS recognizes them as Ethernet devices. Thanks for your help!

Chris

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Natalie_Z_Intel
Employee
2,755 Views

I love when a good plan comes together! Glad to help! Have a nice day!

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Natalie_Z_Intel
Employee
2,755 Views

Hello, Embedded Community. Chris needed document 513655, https://www-ssl.intel.com/content/www/us/en/secure/intelligent-systems/privileged/gbe-i210-i211-nvm-images.html?wapkw=513655 Intel® Ethernet Controller I210/I211-AT Production NVM Images, which we were able to deliver to him. To make it easier for all of you, this document has been added to the Embedded Design Center (http://edc.intel.com/ EDC). This https://www-ssl.intel.com/content/www/us/en/secure/intelligent-systems/privileged/gbe-i210-i211-nvm-images.html zip file is categorized as Intel Confidential, so a CNDA needs to exist between your company and Intel. These links will help you http://www.intel.com/content/www/us/en/intelligent-systems/embedded-design-center-contact-us.html apply for a Privileged account or contact mailto:edc.support@intel.com EDC Support.

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cwang67
Beginner
2,755 Views

Dear LynnZ,

I also need download document 348742 on the Embedded Design Center - http://www.intel.com/content/www/us/en/secure/intelligent-systems/privileged/quartzville-tools-284632.html Intel® Network Connections Tools , could you please assign my access for that resource?

I need change the mac for the 210 Ethernet Adaptor on my Intel® Atom™ processor C2000 mainboard server .

Thanks you a lot!

Cheng

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CarlosAM_INTEL
Moderator
2,755 Views

Hello Wang.Cheng@Shanghai,

Thank you for contacting the Intel Embedded Community.

In order to help you to have access to the mentioned document, you should need an Embedded Design Center (EDC) privileged account. To learn more about the benefits of a Privileged go to/www.intel.com/content/www/us/en/embedded/embedded-design-center-support.html http://www.intel.com/content/www/us/en/embedded/embedded-design-center-support.html. Then click on "APPLY NOW" found under the heading, "Apply for extras with privileged access to the Intel EDC¹". After you submit the application, please let us know and we will expedite the review of your application.

Please let us know if this information is useful to you.

Best Regards,

Carlos_A.

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RWals1
Beginner
2,755 Views

Hello,

I received an upgrade to privileged, finally. When I view my profile, I see:

Resource and Design Center

Business ID

Level Privileged

Status Approved

But when I went to https://www-ssl.intel.com/content/www/us/en/embedded/products/networking/ethernet-controller-i210-i211-family.html Intel® Ethernet Controller I210/I211-AT for GbE Excellence

And tried to click on Intel Network Connections Tools

I get Access Denied: Privileged Access Required

Tags Membership Hardware Developers Etc.

Yes, I am logged in an my profile still shows privileged at this point. Very Frustrating.

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RWals1
Beginner
2,755 Views

Further information.

Business ID 1000175372

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CarlosAM_INTEL
Moderator
2,755 Views

Hello sublime11792,

Thank you for contacting the Intel Embedded Community.

In order to help you with this situation, please address it to the listed http://www.intel.com/content/www/us/en/design/support.html Account Support options.

Please let us know if this information is useful to you.

Best Regards,

Carlos_A.

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RWals1
Beginner
2,755 Views

Thanks Carlos,

I did contact them already. Got a case number. A representative will be in touch within a few days. We'll see.

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idata
Employee
2,755 Views

Hi team

I need to know the procedure or link to get the required zip file and documents for i210 ethernet controller programming.

Request to share the details, so I can follow the procedure and get these files.

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CarlosAM_INTEL
Moderator
2,755 Views

Hello, Nitya :

Thank you for contacting Intel Embedded Community.

The information that may help you is stated in section 4.0, on pages 4 and 5 of thehttps://edc.intel.com/Link.aspx?id=8398 Intel(R) I210 and I211 Design-In for ARM eepromARMtool Usage Guide document # 523420, and the files are the https://edc.intel.com/Link.aspx?id=8246 Intel(R) Ethernet Controller I210 and I211-AT: Production NVM Images document # 513655.

We hope that this information may help you.

Best regards,

Carlos_A.

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