IBIS AMI model request

[dbinnunE3]

Hi,

I am trying to get a NDA in place so I can request IBIS-AMI models for the Arria 10. But I don't even see a way to request that.

Is this really the way to get in touch with Altera/Intel corporate? The message board?

I need to do some SI on 10G and PCIe Gen 3 interfaces.

-Dan

[AqidAyman_Intel · Accepted solution]

Hi Dan,

If you have not yet signed a CNDA, register for Intel® Developer Zone Premier access, by following the instructions from this link:

https://www.intel.com/content/www/us/en/support/articles/000058073/programs/resource-and-documentation-center.html

Thanks.

[dbinnunE3]

The CNDA is in process now, thanks @AqidAyman_Intel 

After that is executed, what is the next step?

[AqidAyman_Intel]

Hello,

You can share the CNDA number with me, and I will check it in the system. If verified, then I will send the IBIS-AMI model to your email.

regards,

Aqid

[dbinnunE3]

Hi,

It is still being processed I think, but thanks for letting me know. Once I get the document back, I will reply here.

-Dan

[AqidAyman_Intel]

Hi Dan,

Okay, it's good. Feel free to inform me once you get the CNDA number.

I will wait.

Regards,

Aqid

[AqidAyman_Intel]

Hi Dan,

Any updates on this?

[dbinnunE3]

Hi @AqidAyman_Intel 

I have access to the portal, but I can't find the CNDA number. I have posted a support ticket asking for the number.

Thanks for following up!

-Dan

[AqidAyman_Intel]

Hi Dan,

Do you happen to get the CNDA number?

[dbinnunE3]

@AqidAyman_Intel 

No, and I haven't gotten any response to my support ticket either.

This has been a terrible experience.

-Dan

[dbinnunE3]

Support Request 06416686

[AqidAyman_Intel]

Hi Dan,

The support ticket number you provided is referring to this thread. Can I get the ticket number for the CNDA number you requested?

Regards,

Aqid

[dbinnunE3]

@AqidAyman_Intel I guess I don't know how to enter a request for the CNDA, I tried a couple of ways.

This website is terrible - can you please just tell me how to do it?

[dbinnunE3]

I did get this email - which might be related:

We appreciate your interest in Intel's Developer Zone, however, upon review of your application we regret to inform you that your request for a Premier Account has been declined. 

Awful customer experience - literally the worst I have had among any major silicon company.

[AqidAyman_Intel]

Hi Dan,

I am really sorry for the experience you had with the website.

IBIS-AMI models have been posted to the website as secure assets, where being a secure asset means an NDA is required. Customers with an NDA and secure content entitlement can access them and download them.

Can you help to try request the CNDA using the link below? You are required to request access to secure content - Developer Zone Premier that would give you the access to entitled secure content.

https://www.intel.com/content/www/us/en/developer/programs/overview.html#gs.jd5yyb

If you still can't get through the website to request the access with the link I provided, kindly let me know.

Regards,

Aqid

[dbinnunE3]

@AqidAyman_Intel 

Thanks for the link, I have submitted the request again.

-Dan

[dbinnunE3]

I am giving up at this point.

I keep getting rejected, and no information on how to actually request a CNDA is provided.

I have been running a legitimate engineering business in the USA for almost 10 years, this is far and away the worst experience I have ever had with a vendor.

Gross.

Anyone who reads this, just forget about the whole process and move on with your day.

[AqidAyman_Intel]

I have escalated further communication through private email, and the IBIS-AMI model has been provided to the requester.

With that, I am now transition this thread to community support. If you have a new question, Please login to ‘https://supporttickets.intel.com/s/?language=en_US’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.