Can't run BoardTestSystem.exe on my PC

[STimm5]

I received a Stratix 10 MX development card today and tried to run BoardTestSystem.exe but I get the error

"the code execution cannot proceed because MSVCR100.dll was not found. Reinstalling the program may fix this problem"

I see the missing dll is in C:\Windows\System32 and the path is correctly setup. As a test I copied over the dll into ..\examples\board_test_system and it just gets another error. I tried shutting down virus checking...no luck. I tried running it as admin...no luck. Has anyone seen this before??

[AR_A_Intel]

Hello

Welcome to INTEL forum. If you are using Windows 10, 8.1, 8, 7 maybe your computer doesn’t have Visual C++ 2010 installed on it, or in some cases, the required Visual C++ Libraries are corrupt or outdated.

Workaround, you need to install the required Visual C++ libraries or replace the existing ones which may be corrupt or outdated with the most recent package. Install the Microsoft Visual C++ 2010 Redistributable Package both 32-bits and 64-bits versions.

Package (x86): https://www.microsoft.com/en-in/download/details.aspx?id=5555

Package (x64): https://www.microsoft.com/en-us/download/details.aspx?id=14632

Some useful link

https://www.easytechstutorials.com/how-to-fix-msvcp100-dll-missing-error-in-windows-10-8-1-8-7/

more forum link to this error

https://forums.intel.com/s/question/0D50P00003yyRJrSAM/quartus-web-edition-msvcr100dll-missing

[STimm5]

That did the trick. apparently I had too new a Visual C++ libraries installed.

Thanks!!

[AR_A_Intel]

You are welcome and thanks for your update.