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Configuring serial connection for windows (10) - Page Fault in non-paged area

Honored Contributor II


I'm starting to work with the Arrow SoCKit board. 

I'm following the getting started guide of rocketboards.org to boot linux from a SD Card image but I'm having a problem with the serial connection in windows 10. 


When I connect the board to the laptop using the USB-UART port and power up the board, after a few seconds, a blue screen appears with the message "Page Fault in non-paged area" and the system restarts. 


To try to solve the problem, first, I installed manually the driver of the device (FT232R USB UART IC) but the problem persisted. Then, I tried by changing the configuration of the system's virtual memory according to this site: http://www.tomshardware.com/answers/id-2084584/page-fault-paged-area-bsod.html, but the problem wasn't solved.  


Does anyone know how to fix this?
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Honored Contributor II

I could solve the problem.. it seems like the USB-UART port of the SoCKit only works with USB 2.0 ports and I was trying to connect it to a USB 3.0 port.